Does my Self-directed Learning course offer a Lab on Demand Training Desktop?

Where can I find the user names and passwords to the Training Desktop?

How do I obtain a training desktop for my Birst Self-directed Learning course?

For my CloudSuite Industrial or Distribution SX.e Self-directed Learning course, can I use the           demo database to complete course exercises?

Do I need to use Infor’s Training Desktop to complete course exercises?

How long do I have to access my training desktop?

What happens if I don't use my training desktop?

Why does it take so long to launch the training desktop? Am I charged for the launch time?

How do I change the training desktop’s keyboard language from English (EN) to another                   keyboard language?

How do I troubleshoot browser issues with the Training Desktop?

Why don’t the lock keys (Caps, Num, Scroll) work in the training desktop?

Who do I contact for help with the training desktop?