Infor CRM Training Catalog

Infor CRM Course Catalog

Your learning solution for any role and skill-level.

Maximize your potential with innovative training programs developed to help you master your Infor CRM solution. Designed for any role and skill level, you ’ll benefit from collaborative and expert led learning.

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eLearning

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Course Name Course Description Course Duration Course Audience
Infor CRM: v8.3 Administering - eLearning This eLearning course includes all of the videos and training workbook from the virtual instructor-supported courses. These recordings focus on how to administer Infor CRM in a Windows and Web environment. This course shows learners how to: 02 Hours Partners,Employees,Customers
Infor CRM: v8.3 Developing Web - eLearning This eLearning course includes all of the videos and training workbook from the virtual instructor-supported course. These recordings focus on how to configure and develop within an Infor CRM Application Architect development environment. These videos show how to: 3.75 Hours Employees,Customers,Partners
Infor CRM SLX: v8.5.0.1 RT What's New Overview of the new features and changes in the Infor CRM SLX v8.5.0.01 release 0.25 Hours Partners,Employees,Customers
Infor CRM SLX: v8.5.0.1 RT Mail Merge for Web - Product Use Working with and demonstrations of Mail Merge for Web in Infor CRM SLX v8.5.0.0 and later 0.75 Hours Partners,Employees,Customers
Infor CRM SLX: v9.0 RT What's New Overview of the new features and changes in the Infor CRM SLX v9.0 release 0.25 Hours Employees,Customers,Partners
Infor CRM: Partner Portal Training This course can only be viewed in Chrome. This course is made specifically for Infor Partners and how to use Infor CRM, including Overview and Navigation of the system, Deal Registration, and how to Manage an Opportunity in Infor CRM. 01 Hours Partners,Employees
Infor CRM SLX: v9.1 RT Introducing New Enhancements This course presents what's new in Infor CRM SLX v9.1. 0.25 Hours Partners,Customers,Employees
Infor CRM SLX: v9.1 RT Using Administrative Enhancements This course provides an overview of the new Administrative enhancemens in Infor CRM SLX v9.1. 0.5 Hours Partners,Customers,Employees

Self-directed Learning (SDL)

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Course Name Course Description Course Duration Course Audience
Infor CRM: v8.4 Using Web - Self-directed Learning This course covers how to build new relationships, track interactions and sales, and provide support. It includes a workbook, demonstrations, lab on demand, and access to a group forum. 24 Hours Customers,Employees,Partners
Infor CRM: v8.4 Administering - Self-directed Learning This course teaches learners to administer and configure Infor CRM in a Windows and Web environment. Successful learners have knowledge of Microsoft Windows Server, IIS, SQL Server, and basic networking skills like sharing folders and setting permissions. After completing this course, learners will be able to: Describe the components of an Infor CRM environment, Learn how to create, maintain, and manage users, Learn how to create, maintain, and manage teams and departments, Setup and use Offline Remote use and synchronization, Maintain your Infor CRM system, Explain Infor CRM Web and Windows security and their differences, and Prepare a new Windows Client. This course includes a workbook, demonstrations, lab on demand, and access to a group forum. 20 Hours Employees,Customers
Infor CRM: v8.4 Implementing - Self-directed Learning This course covers the installation of both network and web components, user setup and security, and how to implement synchronization services. The recommended agenda suggests completing Lessons 1-4 on Day 1, Lessons 5-8 on Day 2, and Lessons 9-11 on Days 3-4. You are welcome to work ahead if you have time. This course is for version 8.4. Prerequisite courses: Infor CRM: v8.x Using Web; Infor CRM: v8.x Administering (for customers) This course includes a workbook, demonstrations, lab on demand, and access to a group forum. 32 Hours Partners,Employees
Infor CRM: v8.4 Developing Web - Self-directed Learning This course teaches learners to configure and develop within an Infor CRM Application Architect development environment. Successful learners have knowledge of the Infor CRM Web client, Visual Studio, and proficiency with VB.Net or C#. After completing this course, learners will be able to use the Infor CRM Application Architect, configure an Infor CRM web development environment, create a new entity and smart part, and build a main view and add validation to a form control. Prerequisite courses: Infor CRM: v8.x Using Web; Infor CRM: v8.x Administering. 32 Hours Employees,Customers,Partners

Training Guide

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Course Name Course Description Course Audience
Infor CRM SLX: Training Guide - v9.0 Implementing This is the training guide that accompanies the course in the title. Content on this page is available to Campus Plus members only. If you do not have Campus Plus, Click here for information on how to become a member. Employees,CAMPUS_PLUS
Infor CRM SLX: Training Guide - v9.1 Using Web This is the training guide that accompanies the course in the title. Content on this page is available to Campus Plus members only. If you do not have Campus Plus, Click here for information on how to become a member. CAMPUS_PLUS,Employees
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