| HMS: v3.8.4.1 RT What's New |
This course will provide a review of what's new in 3.8.4.1 |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.4.1 RT Advance Deposit Foreign Currency Product Use |
This course will provide a review of Advance Deposit Foreign Currency |
0.25 Hours |
Partners,Employees |
| Infor HMS: Completing the End of Day |
This course provides an overview of the End of Day process in Infor HMS. It explores the tasks to complete before, during, and after the End of Day process, as well as what to do in the event of an error or failed process. Duration: 35 minutes |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5 RT What's New |
This course will provide an Overview of 3.8.5 Release |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Inputting Child Ages - Product Use |
This course will cover how you can now input the child ages to improve guest services |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT External Confirmation Numbers - Product Use |
This course will cover how the Reservation lookup and the direct bill process have been enhanced |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT General Configuration Enhancements - Product Use |
This course will cover the general enhancements to the Locale, Property, Room and Room Type configuration screens |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT General Enhancements - Product Use |
This course will cover the general enhancements improve several processes |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Leasing Enhancements - Product Use |
This course will cover how the Leasing module has been enhanced to support EMEA and APAC market requirements |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Non-Room Item Enhancements - Product Use |
This course will cover how Non-room items can now be configured with a negative value |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Report Enhancements - Product Use |
This course will cover the new reports that have been added and many existing reports have been improved |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Room Plan Enhancements - Product Use |
This course will cover how the room plan has been enhanced to help assign reservations |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Room Rate Period Date Management - Product Use |
This course will cover how Room Rate Periods can now be modified and copied |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Tax Status by Date - Product Use |
This course will cover how HMS will now support tax status by date on a lease or stay |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Vietnam Country Readiness - Product Use |
This course will cover how HMS has enhanced support of the Vietnam market requirements |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 Mobility Enhancements |
This course will cover how Signature Capture, Housekeeping and Hotel App have been enhanced to improve hotel operations |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Product Enhancements - Product Use |
This course will cover several producet enhancements including new Rate Shop enhancements |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Denmark and Sweden Comarch Peppol NemHandel Interface - Product Use |
This course will cover how HMS now supports improved accounting processes, through the Peppol e-Invoicing interface |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Sweden ScanCloud Peppol Interface - Product Use |
This course will cover how HMS now supports improved accounting processes, with ScanCloud |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Gaming Enhancements - Product Use |
This course will cover how HMS has been enhanced to improve the management of players and comps. |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Data Management - Product Use |
This course will cover how managing Room Types & Rate plans for multiple properties can now be done from one entry point. |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Profiles - Product Use |
This course will cover how Profile Management has been improved |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Deposit Transfer - Product Use |
This course will cover how you can now transfer deposits |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Deposit Schedules - Product Use |
This course will cover how you can now configure deposit installment schedules |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Commission Processing - Product Use |
This course will cover how commission processing has been improved |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Posted and Pre-Paid Commissions - Product Use |
This course will cover how Pre-Paid and Posted Commissions processing has improved. |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Turkey e-invoicing - Product Use |
This course will cover how HMS now supports e-invoicing in Turkey |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Brazil Country Readiness - FNRH Interface - Product Use |
This course will cover how HMS now supports the country requirements for Brazil |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Brazil Country Readiness - General Enhancements - Product Use |
This course will cover how HMS now supports the country requirements for Brazil |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Brazil Country Readiness - Inventti Invoice Extract - Product Use |
This course will cover how HMS now supports the country requirements for Brazil |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Brazil Country Readiness - Reports - Product Use |
This course will cover how HMS now supports the country requirements for Brazil |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Brazil Country Readiness - SPED Extract - Product Use |
This course will cover how HMS now supports the country requirements for Brazil |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.5 RT Brazil Country Readiness - TOTVS Extract - Product Use |
This course will cover how HMS now supports the country requirements for Brazil |
0.25 Hours |
Customers,Employees |
| HMS: v3.7.2 Introducing Guest Stay Traces |
The purpose of this course is to introduce you to the use of Guest Stay Traces with Alerts and Locators. The class covers also the Guest Stay Trace Report. This course is a 10-minute, self-paced course. |
0.25 Hours |
Partners,Employees |
| HMS: v3.7.3 Credit Card Usage Enhancements |
Enhancements for credit card functionality in HMS V3.7.3 |
0.25 Hours |
Partners,Employees |
| HMS: v3.7.4 Quantity Enhancements Overview |
Overview of Quantity Enhancement. Describes the features, screen changes and system calculated quantities. |
0.50 Hours |
Partners,Employees |
| HMS: v3.7.4 Non-Room Item Inventory Overview |
Non-Room Item Inventory Overview |
01 Hours |
Partners,Employees |
| HMS: v3.7.5 Casino Comp Accounting Integration Overview |
Overview of the casino comp accounting integration functionality released in HMS v3.7.5 |
1.50 Hours |
Partners,Employees |
| HMS: v3.7.6 Configuring HMS for Hungary |
This course demonstrates the new functionality that has been developed in 3.7.6 for Hungary and gives suggestions how to set up a system for Hungarian hotels. |
1.25 Hours |
Partners,Employees |
| HMS: v3.7.7 Configuring HMS for Spain |
This course demonstrates the new functionality that has been developed in 3.7.7 for Spain and gives suggestions how to set up a system for Spanish hotels. This course is a 60-minute, self-paced course. |
01 Hours |
Partners,Employees |
| HMS: v3.7.8 Comp Accounting Enhancements |
Comp Accounting Enhancements implemented in HMS v3.7.8 |
01 Hours |
Partners,Employees |
| HMS: v3.7.8 Managing Taxes and Tax Invoices in Hungary |
This course demonstrates the new and changed functionality that has been developed in 3.7.8 for Hungary. This training is applicable to the following Infor HMS version: 3.7.8. This course is a 30-minute, self-paced course. |
0.50 Hours |
Partners,Employees |
| HMS: v.3.7.9 General Data Protection Regulation (GDPR) Overview |
This course demonstrates the new legal requirements regarding to the General Data Protection Regulation. It explains the enhancements that had to be implemented in 3.7.9 to meet the requirements. |
0.25 Hours |
Partners,Employees |
| HMS: v.3.7.9 Using Post Payment Pop-up and FORCETAXINVONPAYMENT Parameter |
The course demonstrates the new Post Payment pop-up and explains how to use it. Moreover, shows changes in HMS functionality when FORCETAXINVONPAYMENT Property Parameter is on. |
0.25 Hours |
Partners,Employees |
| HMS: v3.7.9 Leasing Enhancements Overview |
This course will help users to understand the enhancement done to the Leasing functionality in HMS version 3.7.9. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.7.1 Managing Valuation for Leases |
This course demonstrates how to use and configure the tax form of Valuation. With Valuation, the Lease charges get split up into a taxable and a tax-free part. This training is applicable to the following HMS version: 3.7.1. This course is a 20-minute, self-paced course. |
0.50 Hours |
Partners,Employees |
| HMS: v3.7.1 Introducing Finance Management Report |
The purpose of this course is to introduce you to the content of the Finance Management Report in HMS. The class covers also the subject of Fiscal Year support. This training is applicable to the following HMS version: 3.7.1. This course is a 10-minute, self-paced course. |
0.25 Hours |
Partners,Employees |
| HMS: v3.8 Comp Accounting Enhancements Overview |
Recording of the world wide support and sales training session for HMS Version 3.8 Comp Accounting Enhancements |
01 Hours |
Partners,Employees |
| HMS: v3.8 Configuring the Spanish Online Invoice Interface to SII Platform |
This course demonstrates the new two-way interface that has been developed in 3.8 for sending finalized Tax Invoices in XML format to the SII Platform of the Spanish tax authority AEAT. This training is applicable to the following Infor HMS version: 3.8 This course is a 20-minute, self-paced course. |
0.25 Hours |
Partners,Employees |
| HMS: v.3.8 Czech Republic Advance Deposit Overview |
This course demonstrates the process of posting deposits and generating deposit invoices for properties located in Czech Republic. |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.1 Using HMS Events |
This is an overview of event enhancements in 3.8.1. Including Event Calendar, Event Traces, Public Spaces, Event Items Menu and Packages. |
0.50 Hours |
Partners,Employees |
| HMS: v.3.8.1 Demonstrating Multiple Currencies in Accounts Receivable |
This course demonstrates new enhancement which have been prepared as a part of the Accounts Receivable (A/R) - Account Currency, which allows the user to post a payment in a foreign currency and keep the balances in two currencies |
0.25 Hours |
Partners,Employees |
| HMS: v.3.8.1 Post Payment Credit Card Interface Overview |
This course demonstrates changes which have been implemented to the Post Payment pop-up and functionality of the credit card interface on this screen. |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.1 Multi-Property Availability Overview |
This course demonstrates the new multi-property availability screen. |
0.50 Hours |
Partners,Employees |
| HMS: v3.8.1 Mobile Hotel Check-in Overview |
This course demonstrates the new online check-in set-up and its use. |
0.75 Hours |
Partners,Employees |
| HMS: v3.8.1 Understanding USD Exchange Limit Requirements in Mexico |
This course demonstrates the legal requirement for USD currency exchange limit in mexico country. |
0.50 Hours |
Partners,Employees |
| HMS: v.3.8.1 Exchange Rate Adjustments Overview |
This course demonstrates a feature that posts adjustments to the Property Currency amount when the Guest Currency balance is zero. The adjustment will bring the property currency into balance. This is use to write off discrepancies in the property currency due to exchange rate change, when the payments are made in the guest currency. EXCHANGERATEVARADJTRAN Property Parametermust be turned on. |
0.25 Hours |
Customers,Employees |
| HMS: v3.8.1.2 Chile e-Invoicing Requirements Overview |
This course describes the process and requirements for Chile e-Invoicing functionality in HMS with New Sign partner. |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.1.2 Configuring the NTAK Interface for Hungary |
This course demonstrates the new interface to NTAK that has been developed in 3.8.1.2 for Hungary. It explains the interface elements and the required set up along with handling suggestions for Hungarian hotels. This course is a 20-minute, self-paced course. |
0.50 Hours |
Partners,Employees |
| HMS: v.3.8.2 Swiss Legal and Market Requirements Overview |
This course demonstrates new enhancements which have been prepared as a part of the legal & market requirements for Switzerland: Nationality Statictics Report, Hoko Police Extract, Abacus Back Office Extract. |
0.25 Hours |
Partners,Employees |
| HMS: v.3.8.1.2 Italian Legal and Market Requirements Overview |
This course demonstrates new enhancements which have been prepared as a part of the legal & market requirements for Italy: Police Report, Guest Type field, Italian Tax Invoice form, FatturaPA, ISTAT Extract. |
0.50 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Configuration and Extraction of Bahrain Tourism Extract |
This course demonstrates on how to generate the Bahrain Tourism Extract files from HMS for hotels in Bahrain. This course is a 5 minute, self-paced course. |
05 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Configuration and Process of Fiji Fiscal Interface |
This course demonstrates on how to configure and the overall process of Fiji Fiscal Interface with HMS for hotels in Fiji. |
13 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Country Requirements for HMS in Vietnam |
This course demonstrates on the enhancements done in HMS to support the country needs in Vietnam. The requirements contain new tax invoice, new lease invoice, e-invoicing, police extract and show invoice in lease to select and print a specific invoice. |
22.50 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Usage and Information on Immigration Report for Thailand |
This course demonstrates on how to use and the information which shows upon printing of Immigration Report for Thailand. This course is a 5 minute, self-paced course. |
05 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Usage and Information on Receipt Audit Report for Malaysia |
This course demonstrates on how to use and the information which shows upon printing of Receipt Audit Report for Malaysia. This course is a 5 minute, self-paced course. |
05 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Configuring Taiwan E-Invoicing |
This course demonstrates the e-invoicing process for Taiwan hotels with vendor GoldenUp. This course contains the configuration required in HMS, Liaison and in GoldenUp. |
10 Hours |
Partners,Employees |
| HMS: v3.8.3 RT What's New |
This course provides a review of what's new in 3.8.3 |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Upsell Module - Product Use |
This course provides a product review of the new upsell enhancements |
0.50 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Global Code Changes - Product Use |
This course provides a product review of the new global code change enhancements |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Rate Shopping and Rates by Day Product Use |
This course provides product review of the new rate shopping and rates by day enhancements |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Parent Child Profile Management - Product Use |
This course provides a product review of the new parent child profile management enhancements |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3 RT No Show Processing for Automate Process - Product Use |
This course provides a product view of the new no show processing for automate process enhancements |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Work Order Templates - Product Use |
This course provides a product review of the new work order template enhancements |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Original Confirmation Number Tracking - Product Use |
This course provides a product review of the new original confirmation number tracking enhancement |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Country Enhancements for HMS in Czech Republic - Product Use |
This course provides a product review of the new country enhancements for Czech Republic |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Gaming Industry Enhancements - Product Use |
This course provides a product review of the gaming industry enhancements |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Country Enhancements for HMS in Italy - Product Use |
This course provides a product overview of the new country enhancements for Italy |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Country Enhancements for HMS in Poland - Product Use |
This course provides a product review of the new country enhancements for Poland |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3 RT Country Enhancements for HMS in Switzerland - Product Use |
This course provides a product review of the new country enhancements for Switzerland |
0.25 Hours |
Partners,Employees |
| HMS: v3.8.3.1 RT What's New |
This course will provide a review of what's new in 3.8.3.1 |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.3.1 RT IDEAS Integration: Support Lease Information - Product Use |
This course will provide a review of the IDEAS Integration: Support Lease Information |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.4.2 RT Konami Casino Interface Product Use |
This course will provide a review of the Konami Casino Interface |
0.25 Hours |
CAMPUS_PLUS,Employees |
| Infor HMS: Reservations Foundation |
The Reservations Foundation course summarizes the basic steps to successfully navigate the reservation process in your Infor HMS application. This course will explore the Guest Stay screen, how to create a new reservation, add details to a reservation, and make modifications. |
01 Hours |
Partners,Customers,Employees |
| Infor HMS: Cashiering Foundation |
This Cashiering Foundation course will summarize the basic steps to complete cashiering tasks in the Infor HMS application. This course will explore Cashier Banking, the guest folio, and various posting options. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Availability Overview |
This course provides an overview of the many ways to view availability in Infor HMS. It explores the purpose of the various availability screens, how each can be used, and how they are affected by booking restrictions. |
0.50 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.3 RT What's New |
This course preseents whats new in the HMS v3.8.4.3 |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.3 RT Profit Sword Extract - Product Use |
Profit Sword Extract Enhancements to support market requirements |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.3 RT Saudi Arabia e-Invoicing - Product Use |
Saudi Arabia e-invoicing interface with Samsotech to support countrys fiscal requirements |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.3 RT GDPR Profile Anonymization - Product Use |
Scheduled Profile Anonymization to support GDPR and other Global PII requirements |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.3 RT Cashier Banking Report - Product Use |
You can now include the cash balance and the balance carried forward amounts per Cashier Bank for each day. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.3 RT Credit Limit Approval - Product Use |
Require a managers approval to exceed the Credit Limit of an AR Account |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.3 RT Ballys Casino Management Interface - Product Use |
Ballys Casino Management Interfaces, ASCS and CMP, are now supported with HMS |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.3 RT Tax Invoice Vat 0 Reporting - Product Use |
You can now hide the Vat 0% line from the tax summary when there are no VAT 0 charges, and hide lines from the Tax Summary when the values are zero. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.3 RT Lease Re-invoicing Taxes - Product Use |
You can now consolidate tax credits from a deposit with the taxes from charges to the account in the Tax Summary for Standard Tax Invoicing |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Group Booking Foundation |
The purpose of this course is to introduce you to the process of creating a group booking in Infor HMS. It describes how to select room types, define rates, add inventory, set up billing, and make delegate reservations. Duration: 45 minutes |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS v3.8.4.4 RT What's New |
This course preseents whats new in the HMS v3.8.4.3 |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.4 RT Saudi Arabia Tax Invoices - Product Use |
HMS can now generate Deposit and Final Tax Invoices that are specific to Saudi Arabia. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.4 RT POS Interface Changes - Product Use |
HMS can now allow package consumption on a No Post Account and accept POS charges in a foreign currency |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.4 RT Bahrain Tourism Extract - Product Use |
Configuring and creating Bahrain Tourism Extract files in HMS |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.4.4 RT TCI Interface for Peru - Product Use |
New e-Invoicing Interface for Peru with TCI partner and other country specific requirements |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Housekeeping Management Overview |
The purpose of this course is to introduce you to how to manage housekeeping responsibilities in the Infor HMS application. Included is an overview of the Room Status Update screen, creating and managing manual room holds and work orders, and assigning housekeepers to service rooms. Duration: 40 minutes |
0.75 Hours |
Partners,Customers,Employees |
| HMS: v3.8.4.5 RT What's New |
What's new in the HMS v3.8.4.5 release |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.4.5 RT Report Scheduler - Product Use |
HMS now supports scheduling report generation and emailing those reports automatically |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.4.5 RT Peru Detracciones - Product Use |
HMS will now support managing Detracciones in Peru |
0.75 Hours |
Partners,Customers,Employees |
| HMS: v3.8.4.5 RT Jasper Report Engine - Product Use |
HMS now supports the Jasper report engine as an alternative to Cognos for critical guest reports. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.4.5 RT Direct Bill Settlement for Deposit - Product Use |
HMS now supports the ability to Direct Bill an Advance Deposit to an A/R Account |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.4.5 RT Mexico Online Invoicing - Interface to GoSocket - Product Use |
HMS now supports new e-Invoicing Interface for Mexico with GoSocket partner |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Accounts Receivable Foundation |
The purpose of this course is to gain a foundational understanding of Accounts Receivable within the Infor Hospitality Management Solution (HMS). It presents an overview of Accounts Receivable (A/R) and a walk through of basic functionality. Duration: 45 minutes. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Mobility for Front Desk |
The purpose of this course is to introduce mobility for Front Desk operations using the Infor HMS Hotel Check-In app. It covers how to check guests in and out, find report information, post charges, and utilize the concierge functionality and various housekeeping tools. |
0.50 Hours |
Partners,Customers,Employees |
| Infor HMS: Guest Signature Capture App |
The purpose of this course is to introduce you to the Guest Signature Capture app for iPad. This course will take approximately 20 minutes to complete. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Mobility - HMS Approval App |
The purpose of this course is to introduce you to the Infor HMS Approval app. This course will take approximately 20 minutes to complete. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Reporting Overview |
This course will provide an overview of the reporting process within the Infor Hospitality Management Solution (HMS). It includes a basic understanding of settings, filters, and date ranges, and will help the hotel staff to navigate through any report in the system. Duration: 25 minutes. |
0.50 Hours |
Partners,Customers,Employees |
| Infor HMS: Mobility for Housekeeping |
The purpose of this course is to provide an overview of mobility options for Housekeeping operational teams. Both the Housekeeper and Housekeeping Supervisor tasks will be reviewed using two mobile applications: Infor HMS Housekeeper and Infor HMS Hotel Check In. Duration: 20 minutes. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.5 RT Overview |
The purpose of this course is to review new product functionality and enhancements released with version 3.8.5 of Infor HMS. |
8.50 Hours |
Partners,Employees |
| Infor HMS: Revenue Management Foundation |
This course is designed to provide a high-level overview of the Revenue Management module and its commonly used functions. Functions including Booking Policies, Booking Restrictions, Manual Rate Adjustments, and Room Type Allocation will be covered. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Room Rate Foundation |
The purpose of this course is to provide information regarding how to create new room rates within Infor HMS. The course will cover how to build a rate, enhance it, and use other rate-related tools. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: HMS Introduction |
This introductory course is ideal for anyone starting out on their HMS journey because it provides an overview of the HMS application, and prepares you for your next role-based course. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Advanced Reservations |
This course is designed to provide next-level steps to successfully manage reservation activities within the Infor Hospitality Management Solution (HMS). |
0.75 Hours |
Partners,Customers,Employees |
| HMS: April 2023 Release Overview - Services Industry - Hospitality |
April 2023 Release Overview - Services Industry - Hospitality. Agenda: Product Overview; Product Highlights; Highlight Deep Dives and Demo; and Additional Resources. |
0.25 Hours |
Partners,Employees |
| Infor HMS: Profiles Overview |
The purpose of this course is to gain an understanding of Profiles within the Infor Hospitality Management Solution (HMS). We will discuss the various profile types and how commissions are handled for booking agencies. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Basic Configurations - Product Use |
Basic setup and configurations needed for new Call Center application |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Creating Reservations - Associated Reservations - Product Use |
Call Center: Associate existing reservations during the booking process |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Creating Reservations - Group Reservations - Product Use |
Call Center: Creating Group Delegate booking in Call Center |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Creating Reservations - Guarantee & Deposit - Product Use |
Call Center: Add Guarantee Details and view Booking Policies |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Creating Reservations - Guest Details - Product Use |
Call Center: Add additional guests during the booking process |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Creating Reservations - Landing Page & Rate Shop - Product Use |
Call Center: Ability to view, filter and shop multi-property availability within Call Center |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Creating Reservations - Navigation Menu & Shopping Cart - Product Use |
Call Center: Ability to select screens to enter necessary information and view existing elements of the reservation |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Creating Reservations - Preferences & Notes - Product Use |
Call Center: View and add Guest Preferences and Reservation Notes |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Creating Reservations - Wrap Up & Confirmation - Product Use |
Call Center: Confirm reservations details prior to reserving the reservation booking; Providing PMS Confirmation number to guest after property receives the reservation |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Creating Reservations -Experiences - Product Use |
Call Center: Search for and add Non Room Items and Bundles; Link to external Experiences |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Insights Page - Product Use |
Call Center: Dashboard for Call Center Agents |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Call Center - Modifying Reservations - Product Use |
Call Center: Modifying existing reservations within Call Center |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Mobility Enhancements - Product Use |
Mobile Apps: Enhancements related to the Housekeeper App, Signature App, and Hotel App. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT Online Guest Experience Signature Capture - Product Use |
Online Check-in: Ability to capture guest signature on the registration card. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v3.8.5.1 RT What's New |
What's New in HMS v3.8.5.1 Release Training |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: v3.8.5.1 RT Overview |
Review new features such as the Call Center module and enhancements to our Mobility functionality as released in Infor HMS version 3.8.5.1. |
03 Hours |
Partners,Employees |
| Infor HMS: Front Desk Overview |
This course will summarize how to manage front desk responsibilities in the Infor HMS application. Included is an overview of the Stay 360 screen, check-in and check-out basics, and an introduction to room blocking. |
0.50 Hours |
Partners,Customers,Employees |
| Infor HMS: Advanced Cashiering |
To complement the Cashiering Foundation course, this Advanced Cashiering course will provide instruction on the additional functionality within the cashiering module. The course will take a closer look at folios, accounts, cashier activity, and reports. Duration: 40 minutes |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Tax Invoicing Foundation |
This course will introduce you to the process of tax invoicing in Infor HMS. It describes the purpose of invoices, how to generate them, and how to make modifications if necessary. Duration: 30 minutes |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05.13 RT Country Readiness Greece |
This course details the product use of the Greece e-invoicing and reports introduced in this release. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Activities Overview |
This course will focus on the Activities module and its functionality, with emphasis on configuration, booking, and management of the module. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Online Guest Experience Overview |
This course is specifically designed to demonstrate the benefits and use of the Online Guest Experience. You will learn how to offer guests the opportunity for online check-in, options to enhance their experience, as well as online check-out at the conclusion of their stay. |
0.75 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Thailand E-invoice |
This course details the product use of the Thailand e-invoicing introduced in this release |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Philippines Tax Invoice and Back Office Extracts |
This course details the product use of the Philippines extracts and reports introduced in this release |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using New Optional Report Parameters on Standard Jasper Invoice Reports BJFTAX and BJITAX |
This course details new optional report parameters that can be used for standard Jasper Informational and Final Invoice reports |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Folio and Tax in Japan |
This course details the product use of the Japan tax and folio report introduced in this release. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: View Only Navigation |
Welcome to Infor HMS, your Hospitality Management Solution. This course is ideal for secondary users of the Infor HMS platform. It provides an overview of the application, how to locate important reservation details, and how to check hotel availability. |
01 Hours |
Partners,Customers,Employees |
| HMS: v2023.11 RT Using Kenya Country Requirements |
This course details the product use of the Kenyan fiscalization, which will be introduced soon. |
01 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Introducing Release Overview |
Release Overview for HMS: v2023.05.23 |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Existing Report Enhancements |
This course details the product use of the features related to the Reports introduced in this release for Housekeeping, AR Invoice Lease and Call Center Productivity reports. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Guest Profile and Reservation Search in Call Center |
This course details the product use of the enhanced Guest Profile and Reservation search within Call Center. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Hotel Availability Phase 1 |
This course details the product use of the new hotel availability screen, introduced in this release. The screen is based on the multi-property availability screen. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using IDTech in Call Center |
This course details the product use of the IDTech Device to capture credit cards introduced in this release. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Mobility Apps |
This course details the product use of the features related to the Mobility App introduced in this release for the Housekeeper App, Credit Limit Approval App and Supervisor Approval Request in the Hotel App. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Control Usage of Discretionary Bank |
This enhancement allows hotels using any of our CMS partners to control who can use a discretionary player bank for issuing comps. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Credit Fiscal Receipt and Back Office Extract for Greece |
This course describes the additional enhancements for the Credit Fiscal Receipt screen and the Back Office extract file. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Payer Pop-Up on Folio Wizard Screen |
This course describes the ability for the user to modify or add new Payer and his details on Folio Wizard screen. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Reports in Japan and Vietnam |
This course describes the ability of the user to print the folio account detail and the rate range tax report in Japan. This course also includes information about the Vietnam Police report. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using Room Plan Enhancements |
This course describes the ability for the user to open a new Room Information Card |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.05 RT Using CC Installments in the Hotel App |
This course describes the CC installment feature on the Hotel App. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.12.01 RT Using Portugal Country Requirements |
This course describes the ability for the user to configure the Portugal country-specific requirements. |
3.50 Hours |
Partners,Customers,Employees |
| HMS: v2023.12.01 RT Using Caparra - Delayed Deposit Transfer |
This course describes the option to delay the deposit transfer to Guest Ledger to a moment later than Check-In, focusing on the country of Italy. |
01 Hours |
Partners,Customers,Employees |
| Infor HMS: Administering Room Configuration |
This course is designed to walk through the process of configuring rooms in HMS. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Administering Global Codes |
This course will describe how to create, edit, and deactivate Global Codes with emphasis on how they display in HMS. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Administering POS Transaction Codes |
This course will walk through the steps of creating and maintaining POS Transaction Codes in HMS. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Administering Guest Preferences |
This course is designed to step through the process of creating and administering Guest Preferences in HMS. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Administering Screen Design |
This course is designed to demonstrate using the Screen Designer function. It provides insight into customizing the placement and function of fields to create a unique screen layout. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Administering Transaction Codes |
This course will walk through the process of creating a Transaction Code in HMS. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Administering Tax Groups |
This course will walk through the steps of creating and maintaining Tax Groups in HMS. |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Package Rate Foundation |
The purpose of this course is to provide information regarding how to create package room rates within Infor HMS. The course will cover how to build non room items and non room bundles and how to attach them to a rate plan. |
01 Hours |
Partners,Customers,Employees |
| Infor HMS: Call Center Foundation |
This course is designed to demonstrate how to shop for reservation availability across multiple locations all from one central screen, the Call Center. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Introduction à HMS (Fr) |
Bienvenue à Infor HMS, votre solution de gestion hôtelière. Ce cours d'introduction est idéal pour tous ceux qui commencent à travailler avec Infor HMS. Il présente une vue d'ensemble de l'application Infor HMS et vous prépare à votre prochain cours basé sur votre fonction. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Vue d'ensemble de la disponibilité (Fr) |
Ce cours donne un aperçu des nombreuses façons d'afficher la disponibilité dans Infor HMS. Il explore les intérêts des différents écrans de disponibilité, comment chacun peut être utilisé et comment ils sont affectés par les restrictions de réservation |
0.25 Hours |
Partners,Customers,Employees |
| Infor HMS: Fondation des réservations (Fr) |
Le cours Reservations Foundation résume les étapes de base pour naviguer avec succès dans le processus de réservation dans votre application Infor HMS. Ce cours explore l'écran Séjour Client, comment créer une nouvelle réservation, ajouter des détails à une réservation et faire des modifications. |
01 Hours |
Partners,Customers,Employees |
| Infor HMS: Fondation de la caisse (Fr) |
Ce cours r• sume les • tapes de base pour effectuer des t• ches d'encaissement dans l'application Infor HMS. Elle explorera les caisses, le folio des clients et les diverses options de facturation. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Présentation des profils (Fr) |
L'objectif de ce cours est d'acquérir une compréhension des profils de la solution Infor Hospitality Management Solution (HMS). Nous aborderons les différents types de profil et de la manière dont les commissions sont traitées pour les agences de réservation. |
0.50 Hours |
Partners,Customers,Employees |
| Infor HMS: Vue d'ensemble de la réception (Fr) |
Ce cours résume comment gérer les tâches de la réception dans l'application Infor HMS. Il comprend une vue d'ensemble de l'écran Séjour 360, les bases du check-in et du check-out, ainsi qu'une introduction au blocage des chambres. |
0.50 Hours |
Partners,Customers,Employees |
| Infor HMS: Vue d'ensemble de la gestion du service de chambre (Fr) |
L'objectif de ce cours est de vous présenter comment gérer les responsabilités liées à l'entretien ménager dans l'application Infor HMS. Vous y trouverez une vue d'ensemble de l'écran de mise à jour de l'statut des chambres, la création et la gestion des blocage manuels des chambres et des ordres de travail, ainsi que l'affectation des femmes de chambre à l'entretien des chambres. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Exécuter la clôture journalière (Fr) |
Ce cours donne un aperçu du processus de clôture journalière dans Infor HMS. Il explore les tâches à accomplir avant, pendant et après le processus de clôture, ainsi que les mesures à prendre en cas d'erreur ou d'échec d'une étape du processus. |
0.50 Hours |
Partners,Customers,Employees |
| Infor HMS: Vue d'ensemble des rapports (Fr) |
Ce cours donne une vue d'ensemble du processus de rapports au sein de la solution Infor Hospitality Management Solution (HMS). Il inclut une compréhension de base des paramètres, des filtres et de intervalle de dates, et aidera le personnel de l'hôtel à naviguer dans n'importe quel rapport du système. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using HMS SCS Enhanced Integration |
This course describes the transition from Liaison to Databridge for the integration of SCS and HMS |
0.15 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using Call Center Property Change |
This course describes the new functionality in HMS Call Center for the updated flows for changing the property when creating a new reservation or copying a reservation. |
0.18 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using Call Center External Confirmations & Turndown Tracking Parameter |
This course describes the new functionality in HMS Call Center for searching for existing reservations using an External Confirmation number and the new Call Center Parameter to control the Turndown Popup. |
0.17 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using Enhancements for Peru |
This course details the enhancements introduced in this release for Peru; additional sequence numbers for deposits and Detracciones with identical percentage and limit. |
0.43 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using Advania Interface in Iceland |
This course describes the ability for the user to configure and use the Advania Interface in Iceland to transmit the A/R Tax Invoices via Peppol network to the payers. |
1.27 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using German e-Invoicing, so-called X-Rechnung |
This course describes the ability for the user to configure and use the German e-Invoicing, so-called X-Rechnung to send or upload the A/R Tax Invoice data as an XML file to the payer. |
0.70 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using Romania Fiscal Printer |
This course describes modifications we added for customers in Romania who need to use the Romania Fiscal Printer. |
0.40 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using Mobility Apps |
This course describes the features introduced in this release for the Signature, and the Hotel app |
0.60 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using Turkey e-Invoicing |
This course describes the additional enhancements for the functionality related to the Turkey e-invoicing. |
0.37 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using Japan Folio |
This course describes the features introduced in this release to re-calculate taxes from the Folio Parameter screen and view folio from the A/R Invoices screen for Japan. |
0.30 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using Automated A/R Invoicing |
This course describes the setup and usage of the new automated A/R Invoices feature |
0.20 Hours |
Partners,Customers,Employees |
| HMS: v2024.05 RT Using Enhancements for Italy |
Several enhancements improving the e-Invoicing Process with SDI via Comarch and the VAT reporting. |
0.53 Hours |
Partners,Customers,Employees |
| Infor HMS: Fondation de la réservation groupes (Fr) |
L'objectif de ce cours est de vous présenter le processus de création d'une réservation de groupe dans Infor HMS. Il décrit comment sélectionner les types de chambres, définir les tarifs, ajouter un inventaire, configurer la facturation et effectuer les réservations des participants |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS : Fondations Débiteurs Divers (Fr) |
L'objectif de ce cours est d'acquérir une compréhension fondamentale des Débiteurs Divers dans la solution Infor Hospitality Management Solution (HMS). Il présente une vue d'ensemble de la gestion des Débiteurs Divers (DD) et un aperçu des fonctionnalités de base. |
0.75 Hours |
Partners,Customers,Employees |
| HMS: v2024.07 RT Using Payment Refund Approvals |
This course details the product use of the Payment Refund Approval and Refund Reason features introduced in this release. |
0.33 Hours |
Partners,Customers,Employees |
| HMS: v2024.07 RT Using Re-Invoice for Deposits |
This course describes the changes to HMS to support Re-Invoicing a Deposit Tax Invoice. |
0.17 Hours |
Partners,Customers,Employees |
| HMS: v2024.07 RT Using Folio Reports - New Features |
This course details the enhanced use of the Folio Reports introduced in this release. |
0.33 Hours |
Partners,Customers,Employees |
| HMS: v2024.07 RT Using Group Delegate Tax Status |
This course describes the changes to HMS to support having a Group Tax Status that is separate from the Delegate Tax Status on the Group setup. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2024.07 RT Using Japan Folio |
This course outlines the new features introduced in this release specifically for the Japan folio. |
0.17 Hours |
Partners,Customers,Employees |
| Infor HMS: Administering User Groups |
This course will cover the basics of creating and customizing User Groups within Infor HMS. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: v2024.10 RT Using Room Plan V2 |
This course outlines the New Room Plan Screen with new features. |
0.57 Hours |
Partners,Employees |
| HMS: v2024.10 RT Using Salto KS Key Management |
This course describes the configuration and functionality of the Salto KS key management interface. |
0.53 Hours |
Partners,Customers,Employees |
| HMS: v2024.10 RT Using Mobility Apps |
This course introduces new features and functionality for Mobility Apps |
0.33 Hours |
Partners,Customers,Employees |
| HMS: v2024.12 RT Using Additional Authorizaiton Override for Groups and Guest Reservations |
This course describes the new enhancement, for group bookings and individual guest reservations, that allows users to override the property configuration for Additional Charges during the credit card authorization process at check-in and throughout the guest stay. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2024.12 RT Using Pre-Registered Enhancement - Guest Not Present |
This course describes the new enhancement, for retaining the room and reservation for a Pre-Registered guest so that it is not automatically updated to a No Show during the End of Day Processing. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2024.11 RT Using Audit Trail Overview |
This course describes the new feature to create a player card upon enrolling a new player in HMS. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2024.11 RT Using Excluded Revenue Types on Comp Templates |
This course describes the new feature to exclude certain revenue types from being comped when using a comp template. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: v2024.11 RT Using Create Player Card Upon Enrollment |
This course describes the new feature to create a player card upon enrolling a new player in HMS. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: Using Express Key Generation |
This is a demo of the course for the Express Key Generation process, which is used to Key Generation guests in bulk. Feature Release 2025.03. |
0.37 Hours |
Partners,Customers,Employees |
| HMS: Using SES Hospedaje Interface Spain |
This is the demo for the product use of the SES Hospedaje Interface in Spain. Feature Release 2025.03. |
01 Hours |
Partners,Customers,Employees |
| HMS: Using Hotel and Housekeeper Apps |
This course covers on one or more improvements related to the Hotel and Housekeeper mobile apps, released as GA in the 2025.05 Feature Release. (Feature Release 2025.10) |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Pre-Arrival Rooms |
This course describes the Pre-Arrival Rooms usage, which improves the reliability of generating keys prior to check-in. Feature Release 2025.03. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Restrict Tentative Room Block Reservations |
This course provides the overview for restricting the creation of reservations for Groups with a status of "Tentative". Feature Release 2025.03. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Introducing Hotel Availability Enhancements |
This course provides a high-level overview of enhancements to the hotel availability screen: viewing previous dates, displaying negotiated rates icon and availability by building. Feature Release 2025.03. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Introducing Issue Comp Vouchers by Revenue Category |
This course provides a high-level overview of enhancements, delivered in this release, to the way we issue comp vouchers using the Konami interface. Feature Release 2025.03. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Introducing Reservation Only VIP Level |
This course describes the ability to save VIP Level at the Reservation Level only instead of saving to the Guest Profile. Feature Release 2025.03. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Audit Trial Overview |
This course outlines the New Audit Trial Screen with new features. Feature Release 2025.03. |
0.75 Hours |
Partners,Customers,Employees |
| HMS: Using Express Cancel |
This course describes the Express Cancel process, which is used to Cancel guests in bulk. Feature Release 2025.03. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Express Check-In |
This course describes the Express Check-In process, which is used to Check-In guests in bulk. Feature Release 2025.03. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Express Check-Out |
This course describes the Express Check-Out process, which is used to Check-Out guests in bulk. Feature Release 2025.03. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Proforma Invoice - New Features |
This course outlines the enhancements to the existing Proforma Invoice reports: AR Remittance and Bank Details, Tax Summary, Header and footer banner, Date Filter Enhancement, Package Details (bug fix only), Deposit and Policy Enhancements, Invoice Recipient and Company. Feature Release 2025.03. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Run of House Room Type - Associated To Inventoried Room Types- Group Booking |
This course covers one or more related enhancements regarding the mapping of Run of House Room Type with Inventoried Room Type, released as GA in the 2025.05 Feature Release. (Feature Release 2025.10) |
0.22 Hours |
Partners,Customers,Employees |
| HMS: Using Sub-Group Room Type Borrowing |
This course covers one or more related enhancements regarding the use of borrowing the Room Type within Sub-Group, released as GA in the 2025.05 Feature Release. (Feature Release 2025.10) |
0.30 Hours |
Partners,Customers,Employees |
| HMS: Using Call Center- Access the Group details via SSO |
This course covers the enhancement regarding the option to access Group Booking in Remote Tenant from Call Center InnDX via SSO, released as GA in the 2025.05 Feature Release. (Feature Release 2025.10) |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Call Center Advanced Deposit |
This course describes the enhancement to allow a deposit to be posted from Call Center, released as GA in the 2025.05 Feature Release. (Feature Release 2025.10) |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Call Center link to PMS Guest Stay |
This course covers the enhancement regarding the option to access HMS reservation from Call Center, released as GA in the 2025.05 Feature Release. (Feature Release 2025.10) |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Group Booking Link to SCS Event Master |
This course covers the enhancement regarding the option to access SCS Event Master from Group Booking, released as GA in the 2025.05 Feature Release. (Feature Release 2025.10) |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Notes Tab Enhancement |
This course covers one or more related enhancements regarding the new Display On options in Notes Tab, released as GA in the 2025.05 Feature Release. (Feature Release 2025.10) |
0.23 Hours |
Partners,Customers,Employees |
| HMS: Using Group Delegate Screen Enhancement |
This course covers the enhancement regarding the option to add the estimated Arrival & Departure Time and other transportation detail to Group Delegates, released as GA in the 2025.05 Feature Release. (Feature Release 2025.10) |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Hotel and Housekeeper Apps |
This course covers on one or more improvements related to the Hotel and Housekeeper mobile apps, released as GA in the 2025.05 Feature Release. |
0.20 Hours |
Partners,Customers,Employees |
| HMS: Using Minor Enhancements in HMS and HMS-Call Center |
This course is related to various minor enhancements within HMS and HMS-Call Center, released as GA in the 2025.05 Feature Release. (Feature Release 2025.10) |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using PCI Pal Integration |
This course describes the integration with PCI Pal to capture the guarantee credit card securely over the phone without the hotel agent having to enter the credit card number. (Feature Release 2025.10) |
0 Hours |
Partners,Employees |
| HMS: Introducing Auto Redeem Player Points |
This course provides a high-level overview of enhancements for the automatic redemption of player points delivered as GA in the HMS: 2025.07 feature release. (Feature Release 2025.10) |
0 Hours |
Partners,Customers,Employees |
| HMS: Using Housekeeper App |
This course covers on one or more improvements related to the Housekeeper app, released as GA in version 2025.11.00 |
0.13 Hours |
Partners,Customers,Employees |
| HMS: Using Automated Tax Invoice Emailing​ |
This course covers the improvement related to the automatedemailing of tax invoices using a scheduled job.​Delivered as GA in release version 2025.11.00. |
0.30 Hours |
Partners,Customers,Employees |
| HMS: Using Hotel App |
This course covers on one or more improvements related to the Hotel app. Delivered as GA in release version 2025.11.00. |
0.20 Hours |
Partners,Customers,Employees |
| HMS: Using Online Checkout |
This course covers the enhancements related to the Online Checkout. Delivered as GA in release version 2025.11.00. |
0.08 Hours |
Partners,Customers,Employees |
| HMS: Using Signature App |
This course covers on one or more improvements related to the Signature app. Delivered as GA in release version 2025.11.00. |
0.15 Hours |
Partners,Customers,Employees |
| HMS: Using Update Auto Email Folio |
This course covers the enhancement related to updating the Auto Email Folio checkbox using a scheduled job. Delivered as GA in release version 2025.11.00. |
0.12 Hours |
Partners,Customers,Employees |
| HMS: Using Group Room Type Order for Rate Shopping |
This course describes the group room type configuration required to specify the order room types should appear in rate shoppingDelivered as GA in release version 2025.11.00. |
0.17 Hours |
Partners,Customers,Employees |
| HMS: Using Reset Icon in Call Center |
This course covers the enhancement regarding the Reset Icon in the Call CenterDelivered as GA in release version 2025.11.00. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Call Center Waitlist |
This course covers the enhancement regarding the option to create Waitlist Reservation in Call CenterDelivered as GA in release version 2025.11.00. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using General Enhancements |
This course covers one or more related enhancements regarding the use of enable Auto Room Assignment from Call Center and Guest Stay. Enhance the Guest Stay screen with a Rate Information Card Icon. Rate Information Card will display Guest Stay policies, Rate, and Commission Information. Added a new user permission to control Excel export across the system .Delivered as GA in release version 2025.11.00. |
0.33 Hours |
Partners,Customers,Employees |
| HMS: Using Authorization Override by Room Type |
This course describes the enhancement to Authorization Overrides for Room Types. Delivered as GA in release version 2025.11.00. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using Sundry Module Phase-1 |
This course covers one or more related enhancements regarding the use of Sundry Module in HMS. Delivered as GA in release version 2025.11.00. |
0.33 Hours |
Partners,Customers,Employees |
| HMS: Using Brasil Tax Reform Phase1 Functionality |
This course covers the enhancements introduced for Brazil Tax Reform Phase 1, which spans from 2026 through 2033, with Phase 1 commencing on January 6, 2026. Participants will examine changes to the Inventti Extract, including modifications to existing XML sections and the introduction of new XML sections to support the reform requirements. The course explains the concept and calculation of new corporate taxes—IBSUF, IBSMUN, and CBS—including how taxable amounts are computed for both fully taxed (CorpFull) and reduced rate (CorpReduced) categories. It details the configuration and administration tasks required, such as exposing new fields in Screen Designer for Transaction Code, Tax Group, Guest Stay, Account screens, and Organization/A/R Account Profile screens. Participants will identify how to activate and deactivate Tax Invoice Business Type Codes (TINBTY) through Global Codes, create new transaction codes and tax groups for corporate taxes (Tributação integral and AlÃquota reduzida), and activate the new End of Day process BRCORPTAXJ. |
0.33 Hours |
Partners,Customers,Employees |
| HMS: Using Peppol Fields on Profiles, Guest Stay and Group Booking Screen |
This course covers the use of Peppol fields on Profiles, Guest Stay, and Group Booking screens within HMS. It provides a comprehensive overview of the Peppol and NemHandel network and identifies the interfaces that communicate with this network, controlled by property parameters. The course examines the seven key Peppol fields—Peppol GLN Number, Peppol GLN Type, Peppol Payment Type, Peppol Customer Reference, Peppol Order Reference, Peppol Dimension, and Peppol e-Invoice checkbox—and explains how these fields are exposed and updated across multiple screens, including A/R Account Profile, Property A/R Account, Organization Profile, Booking Agency Profile, Guest Profile, Reservation screens (Guest Stay and Group Booking), and the Tax Invoicing tab. Participants will analyze the behavior of Peppol fields for A/R Invoices and for Invoices other than A/R Invoices, including the specific property parameter settings (PEPPOLID, PEPPOLPROVIDER, FISCAL) that control each Peppol interface. The course details the hierarchy logic governing how Peppol values cascade from Property A/R Accounts and Profiles to reservation screens and the Tax Invoicing tab. |
0.33 Hours |
Partners,Customers,Employees |
| Infor Chat Support: What to Expect in the Updated Experience |
We’ve made a small update to the chat experience in Infor solutions. The chat icon is still in the same place, and getting help works the same way as before. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using - Resort Fee Rates |
This course covers the Resort Fee Rate enhancements delivered in the HMS release 2026.04, providing a detailed description of how to set up and use Resort Fee Rate Periods and Maximum. It explains how HMS allows users to configure Resort Fee Rates by Rate Period and Room Type or Room Type Category, and describes how the system quotes rates for a reservation by locating the Resort Fee rate for the stay date based on Room Type, with Room Type rates taking precedence over Room Type Category rates. The course demonstrates how to configure a Maximum amount when Percent pricing is used, where the Maximum overrides the calculated resort fee amount if it exceeds the threshold. Participants will apply knowledge of the Rate Schedule feature by selecting a Pricing Type of Schedule to invoke the Rate Schedule pop-up, which includes Rate Period and Rate Configuration tabs. The course analyzes how Rate Periods are managed, including rules such as active Rate Periods may not overlap and the system will not automatically manage Rate Periods. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using - Mobile Apps |
This course covers the Mobile Apps enhancements for HMS (Hospitality Management Solution) delivered in release 2026.04, focusing on Guest Opt-In enhancements and the new Waiver Report functionality. Participants will examine how the Guest Opt-In Terms section has been relocated from the Property Forms tab to a new Guest Terms tab on the Property Configuration screen, now supporting up to 20 configurable guest opt-ins with formatted text (HTML) instead of plain text. The course also addresses the Waiver Report configuration through the Guest Terms screen, including waiver title management, language translations, and formatted text entry. Additionally, participants will explore enhancements to the Signature App Configuration with 9 new fields for capturing guest information, Hotel App improvements including Post Payment enhancements for payment card fees and refund approvals, Jasper format report support, and Housekeeper App updates featuring a Due-Out icon for departing guests and internal action message filtering by Status and Department. |
0.68 Hours |
Partners,Customers,Employees |
| HMS: Using - Resort Fee Groups |
This course covers the Resort Fee Groups enhancement delivered in HMS release 2026.04. It explains how HMS allows users to configure a Resort Fee as a Resort Fee Group, enabling multiple Resort Fees to be grouped together so that when a Resort Fee Group is used on a Guest Stay, all the Resort Fees in the Group are posted to the folio. The course demonstrates the setup process, including selecting the Resort Fee Group checkbox to designate a fee as a group, which protects the Resort Fee Details since a Resort Fee cannot be both a group and a fee simultaneously. It describes how to use the Associate Resort Fee tab to view and manage Resort Fees within the group, and how to use the Associate Resort Fee button to add fees to the group. The course identifies that the list of available Resort Fees does not include Resort Fee Groups, confirming that groups cannot be nested. It explains the Resort Fees selection process on the Guest Stay screen, where the dropdown for resort fees also contains the Resort Fee Groups, and the posting behavior where the system posts a charge for each individual resort fee within the group. |
0.17 Hours |
Partners,Customers,Employees |
| HMS: Using - Suite Overbooking |
This course covers the Suite Overbooking enhancement delivered in HMS release 2026.04, providing a comprehensive explanation of how to configure and operate suite overbooking functionality. It explains the current overbooking logic, including how suite availability is determined by calculating base suite availability from physical inventory minus out-of-order and out-of-service rooms, and how component room type availability supports suite allocations. The course then introduces the new overbooking logic, which allows users to enter overbooking limits directly for suites while no longer considering component room overbooking limits in suite availability calculations. Participants will examine limitations and considerations, such as the interaction between component room overbooking and suite overbooking, the exclusion of deprecated availability screens from the new logic, and the restriction that suites can only be set to Open or Allocated on the Room Type Allocation screen. |
0.33 Hours |
Partners,Customers,Employees |
| HMS: Using - Resort Fee Amounts for Deposits |
This course covers the Resort Fee for Deposits enhancement delivered in HMS release 2026.04, providing a detailed explanation of how to configure deposit policies to include resort fee amounts. It describes how HMS enables users to set up Deposit Policies that incorporate resort fee amounts into the deposit calculation, so that when the system calculates the deposit amount, it automatically includes resort fees if the deposit policy is configured accordingly. The course examines the Deposit Policy Configuration screen, where a new field allows users to include resort fees in the deposit amount across all calculation methods except Specific Amount. It explains how enabling the Include Taxes option will also incorporate taxes on the resort fee into the deposit, and clarifies that if the resort fee is not included but taxes are, the resort fee taxes will not be applied. |
0.17 Hours |
Partners,Customers,Employees |
| HMS: Using - Hotel Availability Enhancements |
This course covers the hotel availability enhancements delivered in the release 2026.04, providing a detailed description of how to set up, activate, and use the enhancements to the hotel availability screen. It describes Multi-Property and Cross Tenant Availability, which enables users to search for and display availability for multiple properties from any tenant in the enterprise using new APIs that include property and property-specific attributes from any tenant in the search criteria. The course explains the Availability Details for Date Range View, where a new tab has been added to the availability details panel to show statistics for the selected date range, summing up all per-day details under the Date Range View tab. It examines the Property Messages Row enhancement, where property messages now appear in a new row under the property row, making configured messages easier to see without hovering over an icon. The course also covers Property Row Color differentiation, where each property displays in the results grid shaded with the color configured for the property parameter MENUBARC, helping differentiate properties based on their menu bar settings. |
0.17 Hours |
Partners,Customers,Employees |
| HMS: Using - Gaming Integration Enhancements |
This course covers the gaming integration enhancements delivered in the HMS release 2026.04, focusing on two key components: Comp Template Configuration and Reservation with folio comps configured. Participants will examine how to duplicate comp templates using the new Duplicate Comp Template feature, which copies the record view, comp authorizers, transaction codes, authorization codes, and excluded revenue tabs in a single action—eliminating the need to recreate templates for recurring date-driven marketing campaigns used by casino customers. The course also explains how to automatically change comp dates when reservation dates are modified. When a reservation's dates change and the rate plan or reservation template that is the source of comps applies to different dates, the system will automatically update the comp records to conform to the new dates. A new field in the folio comp configuration displays the rate plan that is the source of the comp, complementing the existing reservation template field. |
0.05 Hours |
Partners,Customers,Employees |
| HMS: Introducing Control Segment API |
This course covers the new Control Segment API enhancement delivered in the HMS v2026.04.00 release. It examines the industry problem where gaming customers maintain player tier, Average Daily Theo (ADT), and control segment values in external databases or spreadsheets and rely on a tedious, error-prone daily file upload process to populate HMS. The course describes how the new standard HMS API enables customers to retrieve a player's control segment and ADT on demand from their own database, replacing the daily upload requirement. Participants identify the API request and response data structures, including parameters such as playerID, X-api-key, propertyCode, additionalPlayerID, controlSegment, averageDailyTheo, combinedControlSegment, and combinedAverageDailyTheo. |
0.07 Hours |
Partners,Customers,Employees |
| HMS: Using - WFM Integration to HMS |
This course covers the architecture and technical flow through which Infor Workforce Management integrates with HMS to automate the management of housekeeping schedules. Participants will examine how WFM generates schedule data and securely transfers it to HMS via SFTP. It also explains the SFTP setup required per property to enable secure file transfer between WFM and HMS. Additionally, the course demonstrates how to configure and utilize the new DataSpy fields—including Employee ID, Employee Name, Scheduled Date, Shift Start, Shift End, Break Start, Break End, Job Position, Job Position Long Description, and TMP Scheduled Team—to view and manage imported schedule data. The end-to-end workflow is explored, from schedule creation in WFM through file drop on the SFTP server, automated file pickup by HMS, data mapping, employee record creation, and final housekeeper-to-room assignment via the Housekeeping Assignment screens. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using - Back-to-Back Reservations |
This course covers a detailed description of how to identify, link, and manage consecutive guest reservations for a seamless stay experience. Participants will explore the architecture and technical flow that introduces a new Back-to-Back Reservation lookup field on the Guest Stay screen, which filters future reservations where the arrival date equals the current reservation's departure date and the guest's first name, last name, and email match. The course demonstrates how front desk agents link reservations to form a continuous chain and utilize the new Back-to-Back Reservation column in Base View to quickly identify eligible reservations. It explains how to manually assign rooms across the full Back-to-Back series in Phase 1, and describes the cancel and unlink process, including system notifications when a reservation belonging to a B2B series is cancelled or when reservation dates are modified. The course details key enhancements where the system defaults the departure date for keys to the last reservation in the series and suppresses Salto checkout messages until the final B2B checkout. |
0.25 Hours |
Partners,Customers,Employees |
| HMS: Using - InnDX User Group/Screen Designer Enhancements |
This course covers the InnDX User Group and Screen Designer Enhancements delivered in the HMS release 2026.04, focusing on centralized management of User Group configuration for remote PMS tenants. Participants will examine how to configure Databridge Partner Subscriptions using the CENTRALEVENT.USERGROUP event and HMSWS_SyncUserGroupList_002_RQ document type for PMS tenant partners. The course details how to set up Partner Properties in Databridge Partner and enable the Sync to Properties Tab by setting the CENTRALSYNC property parameter to True for the InnDx property configured as a Golden Property. It explains how the Associate Partner/Properties option links partners and all associated properties, and how the User Group sync includes User Group Record view, Menu visibility and screen permissions, and Screen Designer configuration (layout, defaults, etc.). |
0.33 Hours |
Partners,Customers,Employees |
| HMS: Using - Call Center Configuration |
This course covers the Call Center Configuration enhancement in HMS, detailing the setup, activation, and application of the new configuration screen. It explains how to define Chain Codes in Global Codes and link them to properties through Property Configuration. Participants will examine how the Call Center Configuration screen enables customization of the Landing Page, Rate Shop, and Guest Details fields to align with each property's workflow. The course demonstrates how to configure field-level settings, including setting default values such as the Adult count, hiding the Landing Page, and managing field display types across screens. It also addresses Tab Configuration, including how to set the display order of Navigation Menus and hide specific tabs such as Experiences on the Call Center screen. The course illustrates how configurations apply differently based on whether a single or multiple Chain Codes are defined, and how the Chain Code field visibility on Insights, Landing Page, and Rate Shop screens depends on the configuration setup. |
0.50 Hours |
Partners,Customers,Employees |
| HMS: Using - Call Center Guest/Reservation Search Enhancements |
This course covers the product use of the Call Center Guest/Reservation Search Enhancements introduced in the v2026.04 release for HMS. It explains how call-center agents can locate reservations not only by the primary guest's name but also by any additional guest listed on the reservation, such as a spouse, colleague, or group member, thereby improving lookup accuracy when the caller is an additional guest or provides a different name. The course demonstrates how the system returns reservations where either the primary guest or any additional guest matches the search input, and how the Guest Profile Summary Icon is hidden for additional guests without a guest profile. It also describes the new Waitlist Reservation search feature, where agents can search waitlist reservations by clicking on Waitlist and using search criteria including guest names and confirmation number. The course addresses the Guest/Reservation Search screen modifications, configuration and setup requirements, and the business processes impacted by these enhancements. |
0.17 Hours |
Partners,Customers,Employees |
| Infor HMS: Using Enhancements in Release v2026.04 |
This course provides an overview of the latest enhancements in HMS version 2026.04, including feature updates, demos, and key improvements all in one place. |
0.50 Hours |
Partners,Customers,Employees |
| Infor HMS: HMS Einführung (De) |
Willkommen bei Infor HMS, Ihrer Hospitality Management-Lösung. Dieser Einführungskurs ist ideal für jeden, der mit seiner Infor HMS-Reise beginnt. Er bietet einen Überblick über die Infor HMS-Anwendung und bereitet Sie auf Ihren nächsten rollenbasierten Kurs vor. |
0.75 Hours |
Partners,Customers,Employees |
| Infor HMS: Reservierungsgrundlagen (De) |
Der Kurs Reservierungsgrundlagen fasst die grundlegenden Schritte zusammen, um den Reservierungsprozess in Ihrer Infor HMS-Anwendung erfolgreich durchzuführen. Dieser Kurs befasst sich mit dem Gastaufenthalt-Bildschirm, Erstellen neuer Reservierungen, Hinzufügen von Details zu einer Reservierung und dem Vornehmen von Änderungen. Dauer: 60 Minuten |
01 Hours |
Partners,Customers,Employees |
| Infor HMS: Fondation de plan tarifaire |
L'objectif de ce cours est de fournir des informations sur la façon de créer de nouveaux plans tarifaires dans Infor HMS. Le cours explique comment créer un plan tarifaire, l'améliorer et utiliser d'autres outils liés aux tarifs. |
01 Hours |
Partners,Customers,Employees |
| Infor HMS: Rezeption im Ãœberblick (De) |
Dieser Kurs zeigt Ihnen wie Rezeptionsmitarbeitende mit HMS arbeiten. Enthalten sind ein Überblick über den Bildschirm Aufenthalt 360, Check-in und zum Check-out Grundlagen sowie eine Einführung in die Zimmerzuteilung. |
0.50 Hours |
Partners,Customers,Employees |
| Infor HMS: Verfügbarkeitsübersicht (De) |
Dieser Kurs bietet einen Überblick über die vielen Möglichkeiten, die Verfügbarkeit in Infor HMS anzusehen. Er untersucht den Zweck der verschiedenen Verfügbarkeitsbildschirme, wie jeder verwendet werden kann und wie sie von Buchungseinschränkungen beeinflusst werden. |
0.50 Hours |
Partners,Customers,Employees |
| Infor HMS: Using Enhancements in Release v2026.08 |
This course provides an overview of the latest enhancements in HMS version 2026.08, including feature updates, demos, and key improvements all in one place. |
0.50 Hours |
Partners,Customers,Employees |
| Infor HMS: Profile - Ãœbersicht (De) |
Ziel dieses Kurses ist, ein Verständnis für Profile innerhalb der Infor Hospitality Management Solution (HMS) zu erlangen. Wir werden die verschiedenen Profiltypen besprechen und wie Provisionen für Reisebüros gehandhabt werden. |
0.50 Hours |
Partners,Customers,Employees |