Infor HMS Training Catalog

Infor HMS Course Catalog

Your learning solution for any role and skill-level.

Maximize your potential with innovative training programs developed to help you master your Infor HMS solution. Designed for any role and skill level, you ’ll benefit from collaborative and expert led learning.

Course descriptions and class schedules are viewable only after logging into Infor U Campus.
Click here for instructions on logging into Infor U Campus.

eLearning

Filter by

Course Name Course Description Course Duration Course Audience
Infor POS: v3.0.24 RT What's New This course presents What's New for Infor POS 0.75 Hours Employees,Partners,Customers
Infor POS Kiosk: v3.0.24 RT What's New This course presents What's New for Infor POS Kiosk 0.25 Hours Customers,Employees,Partners
Infor POS: v3.0.24 RT POS Product Use - Part 1 This course presents Product Use for Infor POS 1.50 Hours Employees,Partners
Infor POS: v3.0.24 RT POS Product Use - Part 2 This course presents Product Use for Infor POS 01 Hours Partners,Employees
Infor POS Kiosk: v3.0.24 RT Kiosk - Product Use This course presents Product Use for Infor POS Kiosk 0.75 Hours Employees,Partners
Infor POS EM: v3.0.24 RT - Product Use This course presents Product Use for Infor POS Enterprise Manager 0.75 Hours Employees,Partners
HMS: v3.8.4.1 RT What's New This course will provide a review of what's new in 3.8.4.1 0.25 Hours Employees,Partners
HMS: v3.8.4.1 RT Advance Deposit Foreign Currency Product Use This course will provide a review of Advance Deposit Foreign Currency 0.25 Hours Employees,Partners
Infor HMS: Completing the End of Day This course provides an overview of the End of Day process in Infor HMS. It explores the tasks to complete before, during, and after the End of Day process, as well as what to do in the event of an error or failed process. Duration: 35 minutes 0.50 Hours Partners,Customers,Employees
HMS: v3.8.5 RT What's New This course will provide an Overview of 3.8.5 Release 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Inputting Child Ages - Product Use This course will cover how you can now input the child ages to improve guest services 0.25 Hours Customers,Employees
HMS: v3.8.5 RT External Confirmation Numbers - Product Use This course will cover how the Reservation lookup and the direct bill process have been enhanced 0.25 Hours Customers,Employees
HMS: v3.8.5 RT General Configuration Enhancements - Product Use This course will cover the general enhancements to the Locale, Property, Room and Room Type configuration screens 0.25 Hours Customers,Employees
HMS: v3.8.5 RT General Enhancements - Product Use This course will cover the general enhancements improve several processes 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Leasing Enhancements - Product Use This course will cover how the Leasing module has been enhanced to support EMEA and APAC market requirements 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Non-Room Item Enhancements - Product Use This course will cover how Non-room items can now be configured with a negative value 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Report Enhancements - Product Use This course will cover the new reports that have been added and many existing reports have been improved 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Room Plan Enhancements - Product Use This course will cover how the room plan has been enhanced to help assign reservations 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Room Rate Period Date Management - Product Use This course will cover how Room Rate Periods can now be modified and copied 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Tax Status by Date - Product Use This course will cover how HMS will now support tax status by date on a lease or stay 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Vietnam Country Readiness - Product Use This course will cover how HMS has enhanced support of the Vietnam market requirements 0.25 Hours Customers,Employees
HMS: v3.8.5 Mobility Enhancements This course will cover how Signature Capture, Housekeeping and Hotel App have been enhanced to improve hotel operations 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Product Enhancements - Product Use This course will cover several producet enhancements including new Rate Shop enhancements 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Denmark and Sweden Comarch Peppol NemHandel Interface - Product Use This course will cover how HMS now supports improved accounting processes, through the Peppol e-Invoicing interface 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Sweden ScanCloud Peppol Interface - Product Use This course will cover how HMS now supports improved accounting processes, with ScanCloud 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Gaming Enhancements - Product Use This course will cover how HMS has been enhanced to improve the management of players and comps. 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Data Management - Product Use This course will cover how managing Room Types & Rate plans for multiple properties can now be done from one entry point. 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Profiles - Product Use This course will cover how Profile Management has been improved 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Deposit Transfer - Product Use This course will cover how you can now transfer deposits 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Deposit Schedules - Product Use This course will cover how you can now configure deposit installment schedules 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Commission Processing - Product Use This course will cover how commission processing has been improved 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Posted and Pre-Paid Commissions - Product Use This course will cover how Pre-Paid and Posted Commissions processing has improved. 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Turkey e-invoicing - Product Use This course will cover how HMS now supports e-invoicing in Turkey 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Brazil Country Readiness - FNRH Interface - Product Use This course will cover how HMS now supports the country requirements for Brazil 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Brazil Country Readiness - General Enhancements - Product Use This course will cover how HMS now supports the country requirements for Brazil 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Brazil Country Readiness - Inventti Invoice Extract - Product Use This course will cover how HMS now supports the country requirements for Brazil 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Brazil Country Readiness - Reports - Product Use This course will cover how HMS now supports the country requirements for Brazil 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Brazil Country Readiness - SPED Extract - Product Use This course will cover how HMS now supports the country requirements for Brazil 0.25 Hours Customers,Employees
HMS: v3.8.5 RT Brazil Country Readiness - TOTVS Extract - Product Use This course will cover how HMS now supports the country requirements for Brazil 0.25 Hours Customers,Employees
HMS: v3.7.2 Introducing Guest Stay Traces The purpose of this course is to introduce you to the use of Guest Stay Traces with Alerts and Locators. The class covers also the Guest Stay Trace Report. This course is a 10-minute, self-paced course. 0.25 Hours Employees,Partners
HMS: v3.7.3 Credit Card Usage Enhancements Enhancements for credit card functionality in HMS V3.7.3 0.25 Hours Employees,Partners
HMS: v3.7.4 Quantity Enhancements Overview Overview of Quantity Enhancement. Describes the features, screen changes and system calculated quantities. 0.50 Hours Partners,Employees
HMS: v3.7.4 Non-Room Item Inventory Overview Non-Room Item Inventory Overview 01 Hours Employees,Partners
HMS: v3.7.4 Reporting VAT Paid Enhancement Overview Overview and setup for reporting VAT taxes Paid 0.25 Hours Partners,Employees
HMS: v3.7.5 Casino Comp Accounting Integration Overview Overview of the casino comp accounting integration functionality released in HMS v3.7.5 1.50 Hours Employees,Partners
HMS: v3.7.6 Configuring HMS for Hungary This course demonstrates the new functionality that has been developed in 3.7.6 for Hungary and gives suggestions how to set up a system for Hungarian hotels. 1.25 Hours Employees,Partners
HMS: v3.7.7 Comp Accounting Enhancements Overview Overview of the comp accounting enhancements added in HMS v3.7.7 01 Hours Employees,Partners
HMS: v3.7.7 Configuring HMS for Spain This course demonstrates the new functionality that has been developed in 3.7.7 for Spain and gives suggestions how to set up a system for Spanish hotels. This course is a 60-minute, self-paced course. 01 Hours Employees,Partners
HMS: v3.7.8 Comp Accounting Enhancements Comp Accounting Enhancements implemented in HMS v3.7.8 01 Hours Employees,Partners
HMS: v3.7.8 Managing Taxes and Tax Invoices in Hungary This course demonstrates the new and changed functionality that has been developed in 3.7.8 for Hungary. This training is applicable to the following Infor HMS version: 3.7.8. This course is a 30-minute, self-paced course. 0.50 Hours Partners,Employees
HMS: v3.7.8 Introducing Security Methods Compliant with NF525 in France This course explains the changes that we had to implement in order to obtain the NF525 certification required in Fance for software providors starting January 2018. Its purpose is to understand the nature of the security methods applied and how to set up the system to be NF525 compliant. This training is applicable to the following Infor HMS version: 3.7.8. This course is a 45-minute, self-paced course. 0.75 Hours Employees,Partners
HMS: v3.7.9 Configuring Address Format Specifics for Hungary This course demonstrates the new and changed functionality that has been developed in 3.7.9 for Pre-formatted Addresses and for Hungary. This training is applicable to the following Infor HMS version: 3.7.9. This course is a 30-minute, self-paced course. 0.50 Hours Employees,Partners
HMS: v.3.7.9 General Data Protection Regulation (GDPR) Overview This course demonstrates the new legal requirements regarding to the General Data Protection Regulation. It explains the enhancements that had to be implemented in 3.7.9 to meet the requirements. 0.25 Hours Employees,Partners
HMS: v.3.7.9 Generating Reports for Czech Republic Properties This course explains how to generate Czech Police Report and Czech City and Local Tax Report and what they contain. Both reports are dedicated for properties located in Czech Republic. 0.25 Hours Employees,Partners
HMS: v.3.7.9 Using Post Payment Pop-up and FORCETAXINVONPAYMENT Parameter The course demonstrates the new Post Payment pop-up and explains how to use it. Moreover, shows changes in HMS functionality when FORCETAXINVONPAYMENT Property Parameter is on. 0.25 Hours Partners,Employees
HMS: v.3.7.9 Checking Out from Tax Invoicing The course demonstrates the functionality of the Checkout button on Tax Invoicing screen. 0.25 Hours Employees,Partners
HMS: v3.7.9 Leasing Enhancements Overview This course will help users to understand the enhancement done to the Leasing functionality in HMS version 3.7.9. 0.25 Hours Customers,Partners,Employees
HMS: v3.7.1 Managing Valuation for Leases This course demonstrates how to use and configure the tax form of Valuation. With Valuation, the Lease charges get split up into a taxable and a tax-free part. This training is applicable to the following HMS version: 3.7.1. This course is a 20-minute, self-paced course. 0.50 Hours Partners,Employees
HMS: v3.7.1 Introducing Finance Management Report The purpose of this course is to introduce you to the content of the Finance Management Report in HMS. The class covers also the subject of Fiscal Year support. This training is applicable to the following HMS version: 3.7.1. This course is a 10-minute, self-paced course. 0.25 Hours Employees,Partners
HMS: v3.8 Comp Accounting Enhancements Overview Recording of the world wide support and sales training session for HMS Version 3.8 Comp Accounting Enhancements 01 Hours Partners,Employees
HMS: v3.8 Configuring the Spanish Online Invoice Interface to SII Platform This course demonstrates the new two-way interface that has been developed in 3.8 for sending finalized Tax Invoices in XML format to the SII Platform of the Spanish tax authority AEAT. This training is applicable to the following Infor HMS version: 3.8 This course is a 20-minute, self-paced course. 0.25 Hours Employees,Partners
HMS: v.3.8 Romanian Country Requirements Overview This course demonstrates new enhancements which have been prepared as a part of Romanian Country Requirements: Romanian Tax Invoice, Advance Posting for delegates, Transaction Grouping, Post Charge pop-up and Guest Currency on the Account screen. 0.25 Hours Employees,Partners
HMS: v.3.8 Czech Republic Advance Deposit Overview This course demonstrates the process of posting deposits and generating deposit invoices for properties located in Czech Republic. 0.25 Hours Partners,Employees
HMS: v3.8.1 Using HMS Events This is an overview of event enhancements in 3.8.1. Including Event Calendar, Event Traces, Public Spaces, Event Items Menu and Packages. 0.50 Hours Employees,Partners
HMS: v.3.8.1 Icelandic Legal and Market Requirements Overview This course demonstrates new enhancements which have been prepared as a part of the legal & market requirements for Iceland: Icelandic Tax Invoice, Back Office Extract, Credit Limit on A/R Profile, Update an exchange rate for all properties 0.25 Hours Employees,Partners
HMS: v.3.8.1 Demonstrating Multiple Currencies in Accounts Receivable This course demonstrates new enhancement which have been prepared as a part of the Accounts Receivable (A/R) - Account Currency, which allows the user to post a payment in a foreign currency and keep the balances in two currencies 0.25 Hours Employees,Partners
HMS: v.3.8.1 Post Payment Credit Card Interface Overview This course demonstrates changes which have been implemented to the Post Payment pop-up and functionality of the credit card interface on this screen. 0.25 Hours Employees,Partners
HMS: v3.8.1 Multi-Property Availability Overview This course demonstrates the new multi-property availability screen. 0.50 Hours Employees,Partners
HMS: v3.8.1 Mobile Hotel Check-in Overview This course demonstrates the new online check-in set-up and its use. 0.75 Hours Employees,Partners
HMS: v3.8.1 Understanding USD Exchange Limit Requirements in Mexico This course demonstrates the legal requirement for USD currency exchange limit in mexico country. 0.50 Hours Employees,Partners
HMS: v3.8.1 Comp Accounting and Rate Shopping Enhancements Overview Overview of HMS comp accounting and rate shopping enhancements in version 3.8.1 1.25 Hours Employees,Partners
HMS: v.3.8.1 Exchange Rate Adjustments Overview This course demonstrates a feature that posts adjustments to the Property Currency amount when the Guest Currency balance is zero. The adjustment will bring the property currency into balance. This is use to write off discrepancies in the property currency due to exchange rate change, when the payments are made in the guest currency. EXCHANGERATEVARADJTRAN Property Parametermust be turned on. 0.25 Hours Customers,Employees
HMS: v3.8.1.2 Chile e-Invoicing Requirements Overview This course describes the process and requirements for Chile e-Invoicing functionality in HMS with New Sign partner. 0.25 Hours Employees,Partners
HMS: v3.8.1.2 Configuring the NTAK Interface for Hungary This course demonstrates the new interface to NTAK that has been developed in 3.8.1.2 for Hungary. It explains the interface elements and the required set up along with handling suggestions for Hungarian hotels. This course is a 20-minute, self-paced course. 0.50 Hours Employees,Partners
HMS: v.3.8.1.2 Fiscal Changes in Poland for 2020 Overview This course demonstrates fiscal changes that are coming into effect on January 1, 2020 in Poland. HMS allows the user to generate a fiscal receipt only, without generating a final tax invoice. 0.25 Hours Partners,Employees
HMS: v.3.8.2 Swiss Legal and Market Requirements Overview This course demonstrates new enhancements which have been prepared as a part of the legal & market requirements for Switzerland: Nationality Statictics Report, Hoko Police Extract, Abacus Back Office Extract. 0.25 Hours Employees,Partners
HMS: v.3.8.1.2 Italian Legal and Market Requirements Overview This course demonstrates new enhancements which have been prepared as a part of the legal & market requirements for Italy: Police Report, Guest Type field, Italian Tax Invoice form, FatturaPA, ISTAT Extract. 0.50 Hours Employees,Partners
HMS: v3.8.3 RT Configuration and Extraction of Bahrain Tourism Extract This course demonstrates on how to generate the Bahrain Tourism Extract files from HMS for hotels in Bahrain. This course is a 5 minute, self-paced course. 05 Hours Employees,Partners
HMS: v3.8.3 RT Configuration and Process of Fiji Fiscal Interface This course demonstrates on how to configure and the overall process of Fiji Fiscal Interface with HMS for hotels in Fiji. 13 Hours Employees,Partners
HMS: v3.8.3 RT Country Requirements for HMS in Vietnam This course demonstrates on the enhancements done in HMS to support the country needs in Vietnam. The requirements contain new tax invoice, new lease invoice, e-invoicing, police extract and show invoice in lease to select and print a specific invoice. 22.50 Hours Partners,Employees
HMS: v3.8.3 RT Usage and Information on Immigration Report for Thailand This course demonstrates on how to use and the information which shows upon printing of Immigration Report for Thailand. This course is a 5 minute, self-paced course. 05 Hours Employees,Partners
HMS: v3.8.3 RT Usage and Information on Receipt Audit Report for Malaysia This course demonstrates on how to use and the information which shows upon printing of Receipt Audit Report for Malaysia. This course is a 5 minute, self-paced course. 05 Hours Employees,Partners
HMS: v3.8.3 RT Configuring Taiwan E-Invoicing This course demonstrates the e-invoicing process for Taiwan hotels with vendor GoldenUp. This course contains the configuration required in HMS, Liaison and in GoldenUp. 10 Hours Partners,Employees
HMS: v3.8.3 RT What's New This course provides a review of what's new in 3.8.3 0.25 Hours Employees,Partners
HMS: v3.8.3 RT Upsell Module - Product Use This course provides a product review of the new upsell enhancements 0.50 Hours Partners,Employees
HMS: v3.8.3 RT Global Code Changes - Product Use This course provides a product review of the new global code change enhancements 0.25 Hours Employees,Partners
HMS: v3.8.3 RT Rate Shopping and Rates by Day Product Use This course provides product review of the new rate shopping and rates by day enhancements 0.25 Hours Employees,Partners
HMS: v3.8.3 RT Parent Child Profile Management - Product Use This course provides a product review of the new parent child profile management enhancements 0.25 Hours Partners,Employees
HMS: v3.8.3 RT No Show Processing for Automate Process - Product Use This course provides a product view of the new no show processing for automate process enhancements 0.25 Hours Employees,Partners
HMS: v3.8.3 RT Work Order Templates - Product Use This course provides a product review of the new work order template enhancements 0.25 Hours Employees,Partners
HMS: v3.8.3 RT Original Confirmation Number Tracking - Product Use This course provides a product review of the new original confirmation number tracking enhancement 0.25 Hours Partners,Employees
HMS: v3.8.3 RT Country Enhancements for HMS in Czech Republic - Product Use This course provides a product review of the new country enhancements for Czech Republic 0.25 Hours Employees,Partners
HMS: v3.8.3 RT Gaming Industry Enhancements - Product Use This course provides a product review of the gaming industry enhancements 0.25 Hours Partners,Employees
HMS: v3.8.3 RT Country Enhancements for HMS in Italy - Product Use This course provides a product overview of the new country enhancements for Italy 0.25 Hours Employees,Partners
HMS: v3.8.3 RT Country Enhancements for HMS in Poland - Product Use This course provides a product review of the new country enhancements for Poland 0.25 Hours Employees,Partners
HMS: v3.8.3 RT Country Enhancements for HMS in Switzerland - Product Use This course provides a product review of the new country enhancements for Switzerland 0.25 Hours Partners,Employees
HMS: v3.8.3.1 RT What's New This course will provide a review of what's new in 3.8.3.1 0.25 Hours Customers,Employees,Partners
HMS: v3.8.3.1 RT IDEAS Integration: Support Lease Information - Product Use This course will provide a review of the IDEAS Integration: Support Lease Information 0.25 Hours Customers,Employees,Partners
HMS: v3.8.4.2 RT Konami Casino Interface Product Use This course will provide a review of the Konami Casino Interface 0.25 Hours CAMPUS_PLUS,Employees
Infor HMS: Reservations Foundation The Reservations Foundation course summarizes the basic steps to successfully navigate the reservation process in your Infor HMS application. This course will explore the Guest Stay screen, how to create a new reservation, add details to a reservation, and make modifications. 01 Hours Customers,Employees,Partners
Infor HMS: Cashiering Foundation This Cashiering Foundation course will summarize the basic steps to complete cashiering tasks in the Infor HMS application. This course will explore Cashier Banking, the guest folio, and various posting options. 0.75 Hours Customers,Employees,Partners
Infor HMS: Availability Overview This course provides an overview of the many ways to view availability in Infor HMS. It explores the purpose of the various availability screens, how each can be used, and how they are affected by booking restrictions. 0.50 Hours Employees,Partners,Customers
Infor HMS: v3.8.4.3 RT What's New This course preseents whats new in the HMS v3.8.4.3 0.25 Hours Partners,Customers,Employees
Infor HMS: v3.8.4.3 RT Profit Sword Extract - Product Use Profit Sword Extract Enhancements to support market requirements 0.25 Hours Customers,Employees,Partners
Infor HMS: v3.8.4.3 RT Saudi Arabia e-Invoicing - Product Use Saudi Arabia e-invoicing interface with Samsotech to support countrys fiscal requirements 0.25 Hours Employees,Partners,Customers
Infor HMS: v3.8.4.3 RT GDPR Profile Anonymization - Product Use Scheduled Profile Anonymization to support GDPR and other Global PII requirements 0.25 Hours Customers,Employees,Partners
Infor HMS: v3.8.4.3 RT Cashier Banking Report - Product Use You can now include the cash balance and the balance carried forward amounts per Cashier Bank for each day. 0.25 Hours Customers,Employees,Partners
Infor HMS: v3.8.4.3 RT Credit Limit Approval - Product Use Require a managers approval to exceed the Credit Limit of an AR Account 0.25 Hours Partners,Customers,Employees
Infor HMS: v3.8.4.3 RT Ballys Casino Management Interface - Product Use Ballys Casino Management Interfaces, ASCS and CMP, are now supported with HMS 0.25 Hours Customers,Employees,Partners
Infor HMS: v3.8.4.3 RT Tax Invoice Vat 0 Reporting - Product Use You can now hide the Vat 0% line from the tax summary when there are no VAT 0 charges, and hide lines from the Tax Summary when the values are zero. 0.25 Hours Employees,Partners,Customers
Infor HMS: v3.8.4.3 RT Lease Re-invoicing Taxes - Product Use You can now consolidate tax credits from a deposit with the taxes from charges to the account in the Tax Summary for Standard Tax Invoicing 0.25 Hours Partners,Customers,Employees
Infor POS: Item Harmony Overview Infor POS Item Harmony is an enterprise level menu management tool. This course is designed for the local team or end users. Upon completion these users will be able to manage all aspects of their menus on the various Infor POS platforms; whether cash register, self-serve kiosk or online ordering. 01 Hours Customers,Employees,Partners
Infor HMS: Group Booking Foundation The purpose of this course is to introduce you to the process of creating a group booking in Infor HMS. It describes how to select room types, define rates, add inventory, set up billing, and make delegate reservations. Duration: 45 minutes 0.75 Hours Employees,Partners,Customers
Infor HMS v3.8.4.4 RT What's New This course preseents whats new in the HMS v3.8.4.3 0.25 Hours Customers,Employees,Partners
Infor HMS: v3.8.4.4 RT Saudi Arabia Tax Invoices - Product Use HMS can now generate Deposit and Final Tax Invoices that are specific to Saudi Arabia. 0.25 Hours Customers,Employees,Partners
Infor HMS: v3.8.4.4 RT POS Interface Changes - Product Use HMS can now allow package consumption on a No Post Account and accept POS charges in a foreign currency 0.25 Hours Partners,Customers,Employees
Infor HMS: v3.8.4.4 RT Bahrain Tourism Extract - Product Use Configuring and creating Bahrain Tourism Extract files in HMS 0.25 Hours Customers,Employees,Partners
Infor HMS: v3.8.4.4 RT TCI Interface for Peru - Product Use New e-Invoicing Interface for Peru with TCI partner and other country specific requirements 0.25 Hours Employees,Partners,Customers
Infor HMS: Housekeeping Management Overview The purpose of this course is to introduce you to how to manage housekeeping responsibilities in the Infor HMS application. Included is an overview of the Room Status Update screen, creating and managing manual room holds and work orders, and assigning housekeepers to service rooms. Duration: 40 minutes 0.75 Hours Partners,Customers,Employees
HMS: v3.8.4.5 RT What's New What's new in the HMS v3.8.4.5 release 0.25 Hours Customers,Employees,Partners
HMS: v3.8.4.5 RT Report Scheduler - Product Use HMS now supports scheduling report generation and emailing those reports automatically 0.25 Hours Employees,Partners,Customers
HMS: v3.8.4.5 RT Peru Detracciones - Product Use HMS will now support managing Detracciones in Peru 0.75 Hours Customers,Employees,Partners
HMS: v3.8.4.5 RT Jasper Report Engine - Product Use HMS now supports the Jasper report engine as an alternative to Cognos for critical guest reports. 0.25 Hours Customers,Employees,Partners
HMS: v3.8.4.5 RT Direct Bill Settlement for Deposit - Product Use HMS now supports the ability to Direct Bill an Advance Deposit to an A/R Account 0.25 Hours Partners,Customers,Employees
HMS: v3.8.4.5 RT Mexico Online Invoicing - Interface to GoSocket - Product Use HMS now supports new e-Invoicing Interface for Mexico with GoSocket partner 0.25 Hours Customers,Employees,Partners
Infor HMS: Accounts Receivable Foundation The purpose of this course is to gain a foundational understanding of Accounts Receivable within the Infor Hospitality Management Solution (HMS). It presents an overview of Accounts Receivable (A/R) and a walk through of basic functionality. Duration: 45 minutes. 0.75 Hours Employees,Partners,Customers
Infor HMS: Mobility for Front Desk The purpose of this course is to introduce mobility for Front Desk operations using the Infor HMS Hotel Check-In app. It covers how to check guests in and out, find report information, post charges, and utilize the concierge functionality and various housekeeping tools. 0.50 Hours Partners,Customers,Employees
Infor HMS: Guest Signature Capture App The purpose of this course is to introduce you to the Guest Signature Capture app for iPad. This course will take approximately 20 minutes to complete. 0.25 Hours Customers,Employees,Partners
Infor HMS: Mobility - HMS Approval App The purpose of this course is to introduce you to the Infor HMS Approval app. This course will take approximately 20 minutes to complete. 0.25 Hours Employees,Partners,Customers
Infor HMS: Reporting Overview This course will provide an overview of the reporting process within the Infor Hospitality Management Solution (HMS). It includes a basic understanding of settings, filters, and date ranges, and will help the hotel staff to navigate through any report in the system. Duration: 25 minutes. 0.50 Hours Customers,Employees,Partners
Infor HMS: Mobility for Housekeeping The purpose of this course is to provide an overview of mobility options for Housekeeping operational teams. Both the Housekeeper and Housekeeping Supervisor tasks will be reviewed using two mobile applications: Infor HMS Housekeeper and Infor HMS Hotel Check In. Duration: 20 minutes. 0.25 Hours Customers,Employees,Partners
Infor HMS: v3.8.5 RT Overview The purpose of this course is to review new product functionality and enhancements released with version 3.8.5 of Infor HMS. 8.50 Hours Partners,Employees
Infor HMS: Revenue Management Foundation This course is designed to provide a high-level overview of the Revenue Management module and its commonly used functions. Functions including Booking Policies, Booking Restrictions, Manual Rate Adjustments, and Room Type Allocation will be covered. 0.75 Hours Employees,Customers,Partners
Infor HMS: Room Rate Foundation The purpose of this course is to provide information regarding how to create new room rates within Infor HMS. The course will cover how to build a rate, enhance it, and use other rate-related tools. 0.75 Hours Employees,Customers,Partners
Infor HMS: HMS Introduction This introductory course is ideal for anyone starting out on their HMS journey because it provides an overview of the HMS application, and prepares you for your next role-based course. 0.75 Hours Partners,Employees,Customers
Infor HMS: Advanced Reservations This course is designed to provide next-level steps to successfully manage reservation activities within the Infor Hospitality Management Solution (HMS). 0.75 Hours Employees,Customers,Partners
EzRMS: v2022.01 RT What's New This course covers Price Value functionality delivered in the January 2022 release. 0.50 Hours Employees,Customers,Partners
HPO: v2022.07 RT What's New This course presents information related to the v2022.07 release for Infor HPO. 0.25 Hours Employees,Customers,Partners
Infor Sales & Catering Solution: v2022.11 RT What's New Infor Sales & Catering Solution What's New release training v2022.11 0.25 Hours Customers,Partners,Employees
HPO: v2022.11 RT What's New This course presents information related to the v2022.11 release for Infor HPO. 0.25 Hours Employees,Customers,Partners
HMS: April 2023 Release Overview - Services Industry - Hospitality April 2023 Release Overview - Services Industry - Hospitality. Agenda: Product Overview; Product Highlights; Highlight Deep Dives and Demo; and Additional Resources. 0.25 Hours Employees,Partners
HPO: v21.1 RT Application Layout Product Use Introduction to the HPO application layout, menu, property selection and navigation across screens. 0.25 Hours Partners,Customers,Employees
HPO: v21.1 RT New Decision Screen Product Use A new Decision screen is introduced to Infor HPO where users get more done with fewer clicks. It allows users to identify days of interest and amend strategy across all room categories from one screen. 0.50 Hours Employees,Partners,Customers
HPO: v21.1 RT Homepage Product Use The Homepage is the screen users connect to when first accessing the application. It provides an overview of the performance with customizable widgets and offers quick navigation to different screens. 0.25 Hours Employees,Partners,Customers
HPO: v21.1 RT Automatic Upload and Autopilot Product Use Users can automate the upload and keep manual control of the days where their pricing strategy does not match the system decision. 0.50 Hours Customers,Employees,Partners
HPO: v21.1 RT Integrations Product Use Overview of the enhanced integrations in v21.1; these include the integrated market data and TARS htng upload. 0.50 Hours Employees,Partners
HPO: v21.2 RT Property Setup - Product Use This course details the product use of the property setup introduced in this release. 0.25 Hours Partners,Customers,Employees
HPO: v21.2 RT Competitor Selection - Product Use This course details the product use of the competitor selection introduced in this release. 0.25 Hours Customers,Employees,Partners
HPO: v21.2 RM Market Insights - Product Use This course details the product use of the market insights introduced in this release. 0.25 Hours Customers,Employees,Partners
HPO: v21.3 RT Multi-Day Decision - Product Use Description and demonstration of the new multi-day decision screen. 15 Hours Partners,Employees,Customers
HPO: v21.3 RT Upload Setup - Product Use Description and demonstration of the new upload interface setup. 15 Hours Employees,Customers,Partners
HPO: v21.3 RT Decision Insights - Product Use Description and demonstration of the new decision insights widget. 12 Hours Partners,Employees,Customers
EzRMS: v2022.10 RT What's New This course presents information related to the v2022.10 release for EzRMS. 0.25 Hours Customers,Employees,Partners
Infor HMS: Profiles Overview The purpose of this course is to gain an understanding of Profiles within the Infor Hospitality Management Solution (HMS). We will discuss the various profile types and how commissions are handled for booking agencies. 0.50 Hours Customers,Employees,Partners
HMS: Customer Success Tools and Resources Overview Webinar outlining new and existing tools and resources to better the HMS experience. Topics include: *HMS Direct to Tech Chat *Communities *Sneak Peak into eLearning *Enhancement Request system 0.50 Hours Customers,Employees
EzRMS: v2023.04 RT What's New This course presents information related to the v2023.04 release for EzRMS. 0.25 Hours Customers,Employees,Partners
HMS: v3.8.5.1 RT Call Center - Basic Configurations - Product Use Basic setup and configurations needed for new Call Center application 0.50 Hours Customers,Employees,Partners
HMS: v3.8.5.1 RT Call Center - Creating Reservations - Associated Reservations - Product Use Call Center: Associate existing reservations during the booking process 0.25 Hours Customers,Employees,Partners
HMS: v3.8.5.1 RT Call Center - Creating Reservations - Group Reservations - Product Use Call Center: Creating Group Delegate booking in Call Center 0.25 Hours Employees,Partners,Customers
HMS: v3.8.5.1 RT Call Center - Creating Reservations - Guarantee & Deposit - Product Use Call Center: Add Guarantee Details and view Booking Policies 0.25 Hours Customers,Employees,Partners
HMS: v3.8.5.1 RT Call Center - Creating Reservations - Guest Details - Product Use Call Center: Add additional guests during the booking process 0.25 Hours Customers,Employees,Partners
HMS: v3.8.5.1 RT Call Center - Creating Reservations - Landing Page & Rate Shop - Product Use Call Center: Ability to view, filter and shop multi-property availability within Call Center 0.25 Hours Partners,Customers,Employees
HMS: v3.8.5.1 RT Call Center - Creating Reservations - Navigation Menu & Shopping Cart - Product Use Call Center: Ability to select screens to enter necessary information and view existing elements of the reservation 0.25 Hours Customers,Employees,Partners
HMS: v3.8.5.1 RT Call Center - Creating Reservations - Preferences & Notes - Product Use Call Center: View and add Guest Preferences and Reservation Notes 0.25 Hours Customers,Employees,Partners
HMS: v3.8.5.1 RT Call Center - Creating Reservations - Wrap Up & Confirmation - Product Use Call Center: Confirm reservations details prior to reserving the reservation booking; Providing PMS Confirmation number to guest after property receives the reservation 0.25 Hours Customers,Employees,Partners
HMS: v3.8.5.1 RT Call Center - Creating Reservations -Experiences - Product Use Call Center: Search for and add Non Room Items and Bundles; Link to external Experiences 0.25 Hours Customers,Employees,Partners
HMS: v3.8.5.1 RT Call Center - Insights Page - Product Use Call Center: Dashboard for Call Center Agents 0.25 Hours Employees,Partners,Customers
HMS: v3.8.5.1 RT Call Center - Modifying Reservations - Product Use Call Center: Modifying existing reservations within Call Center 0.25 Hours Customers,Employees,Partners
HMS: v3.8.5.1 RT Mobility Enhancements - Product Use Mobile Apps: Enhancements related to the Housekeeper App, Signature App, and Hotel App. 0.25 Hours Customers,Employees,Partners
HMS: v3.8.5.1 RT Online Guest Experience Signature Capture - Product Use Online Check-in: Ability to capture guest signature on the registration card. 0.25 Hours Partners,Customers,Employees
HMS: v3.8.5.1 RT What's New What's New in HMS v3.8.5.1 Release Training 0.25 Hours Customers,Employees,Partners
HPO: v2023.05 RT What's New This course presents information related to the v2023.05 release for Infor HPO. 0.25 Hours Customers,Employees,Partners
Infor HMS: v3.8.5.1 RT Overview Review new features such as the Call Center module and enhancements to our Mobility functionality as released in Infor HMS version 3.8.5.1. 03 Hours Partners,Employees
Infor Sales & Catering Solution: v2023.06 RT What's New Infor Sales & Catering Solution What's New release training v2023.06 0.50 Hours Partners,Customers,Employees
Infor HMS: Front Desk Overview This course will summarize how to manage front desk responsibilities in the Infor HMS application. Included is an overview of the Stay 360 screen, check-in and check-out basics, and an introduction to room blocking. 0.50 Hours Partners,Employees,Customers
Infor HMS: Advanced Cashiering To complement the Cashiering Foundation course, this Advanced Cashiering course will provide instruction on the additional functionality within the cashiering module. The course will take a closer look at folios, accounts, cashier activity, and reports.Duration: 40 minutes 0.75 Hours Customers,Partners,Employees
Infor HMS: Tax Invoicing Foundation This course will introduce you to the process of tax invoicing in Infor HMS. It describes the purpose of invoices, how to generate them, and how to make modifications if necessary. Duration: 30 minutes 0.50 Hours Partners,Employees,Customers
HMS: v2023.05.13 RT Country Readiness Greece This course details the product use of the Greece e-invoicing and reports introduced in this release. 0.75 Hours Partners,Customers,Employees
Infor HMS: Activities Overview This course will focus on the Activities module and its functionality, with emphasis on configuration, booking, and management of the module. 0.75 Hours Partners,Customers,Employees
Infor HMS: Online Guest Experience Overview This course is specifically designed to demonstrate the benefits and use of the Online Guest Experience. You will learn how to offer guests the opportunity for online check-in, options to enhance their experience, as well as online check-out at the conclusion of their stay. 0.75 Hours Employees,Partners,Customers
Infor RMS: v2023.10 RT Introducing Infor Hospitality Revenue Management Solution This course presents information related to the v2023.10 release for Infor RMS. 0.50 Hours Partners,Customers,Employees
HMS: v2023.05 RT Using Thailand E-invoice This course details the product use of the Thailand e-invoicing introduced in this release 0.25 Hours Customers,Employees,Partners
HMS: v2023.05 RT Using Philippines Tax Invoice and Back Office Extracts This course details the product use of the Philippines extracts and reports introduced in this release 0.25 Hours Partners,Customers,Employees
HMS: v2023.05 RT Using New Optional Report Parameters on Standard Jasper Invoice Reports BJFTAX and BJITAX This course details new optional report parameters that can be used for standard Jasper Informational and Final Invoice reports 0.25 Hours Customers,Employees,Partners
HMS: v2023.05 RT Using Folio and Tax in Japan This course details the product use of the Japan tax and folio report introduced in this release. 0.25 Hours Customers,Employees,Partners
Infor HMS: View Only Navigation Welcome to Infor HMS, your Hospitality Management Solution. This course is ideal for secondary users of the Infor HMS platform. It provides an overview of the application, how to locate important reservation details, and how to check hotel availability. 01 Hours Customers,Partners,Employees
HMS: v2023.11 RT Using Kenya Country Requirements This course details the product use of the Kenyan fiscalization, which will be introduced soon. 01 Hours Customers,Partners,Employees
HMS: v2023.05 RT Introducing Release Overview Release Overview for HMS: v2023.05.23 0.50 Hours Partners,Employees,Customers
HMS: v2023.05 RT Using Existing Report Enhancements This course details the product use of the features related to the Reports introduced in this release for Housekeeping, AR Invoice Lease and Call Center Productivity reports. 0.50 Hours Employees,Customers,Partners
HMS: v2023.05 RT Using Guest Profile and Reservation Search in Call Center This course details the product use of the enhanced Guest Profile and Reservation search within Call Center. 0.50 Hours Partners,Employees,Customers
HMS: v2023.05 RT Using Hotel Availability Phase 1 This course details the product use of the new hotel availability screen, introduced in this release. The screen is based on the multi-property availability screen. 0.50 Hours Partners,Employees,Customers
HMS: v2023.05 RT Using IDTech in Call Center This course details the product use of the IDTech Device to capture credit cards introduced in this release. 0.50 Hours Customers,Partners,Employees
HMS: v2023.05 RT Using Mobility Apps This course details the product use of the features related to the Mobility App introduced in this release for the Housekeeper App, Credit Limit Approval App and Supervisor Approval Request in the Hotel App. 0.50 Hours Partners,Employees,Customers
HMS: v2023.05 RT Using Control Usage of Discretionary Bank This enhancement allows hotels using any of our CMS partners to control who can use a discretionary player bank for issuing comps. 0.50 Hours Partners,Employees,Customers
HMS: v2023.05 RT Using Credit Fiscal Receipt and Back Office Extract for Greece This course describes the additional enhancements for the Credit Fiscal Receipt screen and the Back Office extract file. 0.50 Hours Partners,Employees,Customers
HMS: v2023.05 RT Using Payer Pop-Up on Folio Wizard Screen This course describes the ability for the user to modify or add new Payer and his details on Folio Wizard screen. 0.50 Hours Employees,Customers,Partners
HMS: v2023.05 RT Using Reports in Japan and Vietnam This course describes the ability of the user to print the folio account detail and the rate range tax report in Japan. This course also includes information about the Vietnam Police report. 0.50 Hours Partners,Employees,Customers
HMS: v2023.05 RT Using Room Plan Enhancements This course describes the ability for the user to open a new Room Information Card 0.50 Hours Employees,Customers,Partners
HMS: v2023.05 RT Using CC Installments in the Hotel App This course describes the CC installment feature on the Hotel App. 0.50 Hours Partners,Customers,Employees
HMS: v2023.12.01 RT Using Portugal Country Requirements This course describes the ability for the user to configure the Portugal country-specific requirements. 3.50 Hours Employees,Customers,Partners
HMS: v2023.12.01 RT Using Caparra - Delayed Deposit Transfer This course describes the option to delay the deposit transfer to Guest Ledger to a moment later than Check-In, focusing on the country of Italy. 01 Hours Partners,Employees,Customers
Infor HMS: Administering Room Configuration This course is designed to walk through the process of configuring rooms in HMS. 0.25 Hours Customers,Partners,Employees
Infor HMS: Administering Global Codes This course will describe how to create, edit, and deactivate Global Codes with emphasis on how they display in HMS. 0.25 Hours Partners,Customers,Employees
Infor HMS: Administering POS Transaction Codes This course will walk through the steps of creating and maintaining POS Transaction Codes in HMS. 0.25 Hours Customers,Employees,Partners
Infor HMS: Administering Guest Preferences This course is designed to step through the process of creating and administering Guest Preferences in HMS. 0.25 Hours Employees,Partners,Customers
Infor HMS: Administering Screen Design This course is designed to demonstrate using the Screen Designer function. It provides insight into customizing the placement and function of fields to create a unique screen layout. 0.25 Hours Employees,Partners,Customers
Infor HMS: Administering Transaction Codes This course will walk through the process of creating a Transaction Code in HMS. 0.25 Hours Employees,Partners,Customers
Infor HMS: Administering Tax Groups This course will walk through the steps of creating and maintaining Tax Groups in HMS. 0.25 Hours Partners,Customers,Employees
Infor HMS: Package Rate Foundation The purpose of this course is to provide information regarding how to create package room rates within Infor HMS. The course will cover how to build non room items and non room bundles and how to attach them to a rate plan. 01 Hours Partners,Employees,Customers
Infor HMS: Call Center Foundation This course is designed to demonstrate how to shop for reservation availability across multiple locations all from one central screen, the Call Center. 0.75 Hours Employees,Customers,Partners
Infor HMS: Introduction à HMS Bienvenue à Infor HMS, votre solution de gestion hôtelière. Ce cours d'introduction est idéal pour tous ceux qui commencent à travailler avec Infor HMS. Il présente une vue d'ensemble de l'application Infor HMS et vous prépare à votre prochain cours basé sur votre fonction. 0.75 Hours Employees,Customers,Partners
Infor HMS: Vue d'ensemble de la disponibilité Ce cours donne un aperçu des nombreuses façons d'afficher la disponibilité dans Infor HMS. Il explore les intérêts des différents écrans de disponibilité, comment chacun peut être utilisé et comment ils sont affectés par les restrictions de réservation 0.25 Hours Partners,Customers,Employees
Infor HMS: Fondation des réservations Le cours Reservations Foundation résume les étapes de base pour naviguer avec succès dans le processus de réservation dans votre application Infor HMS. Ce cours explore l'écran Séjour Client, comment créer une nouvelle réservation, ajouter des détails à une réservation et faire des modifications. 01 Hours Partners,Customers,Employees
Infor HMS: Fondation de la caisse Ce cours résume les étapes de base pour effectuer des tâches d'encaissement dans l'application Infor HMS. Elle explorera les caisses, le folio des clients et les diverses options de facturation. 0.75 Hours Customers,Employees,Partners
Infor HMS: Présentation des profils L'objectif de ce cours est d'acquérir une compréhension des profils de la solution Infor Hospitality Management Solution (HMS). Nous aborderons les différents types de profil et de la manière dont les commissions sont traitées pour les agences de réservation. 0.50 Hours Partners,Customers,Employees
Infor HMS: Vue d'ensemble de la réception Ce cours résume comment gérer les tâches de la réception dans l'application Infor HMS. Il comprend une vue d'ensemble de l'écran Séjour 360, les bases du check-in et du check-out, ainsi qu'une introduction au blocage des chambres. 0.50 Hours Partners,Customers,Employees
Infor HMS: Vue d'ensemble de la gestion du service de chambre L'objectif de ce cours est de vous présenter comment gérer les responsabilités liées à l'entretien ménager dans l'application Infor HMS. Vous y trouverez une vue d'ensemble de l'écran de mise à jour de l'statut des chambres, la création et la gestion des blocage manuels des chambres et des ordres de travail, ainsi que l'affectation des femmes de chambre à l'entretien des chambres. 0.75 Hours Employees,Partners,Customers
Infor HMS: Exécuter la clôture journalière Ce cours donne un aperçu du processus de clôture journalière dans Infor HMS. Il explore les tâches à accomplir avant, pendant et après le processus de clôture, ainsi que les mesures à prendre en cas d'erreur ou d'échec d'une étape du processus. 0.50 Hours Customers,Employees,Partners
Infor HMS: Vue d'ensemble des rapports Ce cours donne une vue d'ensemble du processus de rapports au sein de la solution Infor Hospitality Management Solution (HMS). Il inclut une compréhension de base des paramètres, des filtres et de intervalle de dates, et aidera le personnel de l'hôtel à naviguer dans n'importe quel rapport du système. 0.50 Hours Partners,Customers,Employees
Infor RMS: Introduction to Revenue Management The purpose of this course is to provide an introduction to revenue management, including definitions, fundamental principles, terminology, and their practical applications to the hotel industry and within Infor RMS. 0.25 Hours Customers,Partners,Employees
Infor RMS: Pricing Theory Foundation The purpose of this course is to introduce theoretical elements and principles used in pricing, a key aspect of revenue management, and their applications to the hotel industry and in Infor RMS. This training is applicable for all Infor RMS versions. 0.25 Hours Customers,Partners,Employees
Infor RMS: Inventory Management Foundation This course provides an introduction to the theory, principles, and terminology associated with room inventory management and their applications in revenue management and within Infor RMS.  This training is applicable for all Infor RMS versions. 0.25 Hours Partners,Employees,Customers

Exam Guide

Filter by

Course Name Course Description Course Audience
HMS: Exam Guide for HMS-305 Infor Certified HMS Consultant - Trainer This exam guide outlines the target audience, exam details, registration information, related training/documentation and objectives for this exam.     Employees,Partners,Customers
HMS: Exam Guide for HMS-358-0923 Infor Certified HMS Consultant - Configuration This exam guide outlines the target audience, exam details, registration information, related training/documentation and objectives for this exam. Partners,Employees

Have a question?
We 're here to help.

Our FAQ page provides you with the answers to commonly asked questions around training, certification and credentialing.

Get answers