M3 Training Catalog

Workforce Management (WFM) Course Catalog

Your learning solution for any role and skill-level.

Maximize your potential with innovative training programs developed to help you master your Workforce Management (WFM) solution. Designed for any role and skill level, you ’ll benefit from collaborative and expert led learning.

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Instructor Led Training (ILT)

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Course Name Course Description Course Duration Course Audience
WFM: Time and Attendance Advanced for Administrators - Instructor-Led Training This course covers setup and administration of Workforce Management (WFM) Time and Attendance. It guides administrators through setting up application security, configuring interfaces, importing files, and managing pay rules and accrual policies. The course details payroll export processes, timesheet and alert utilization, clock and reader setup, and system administration tasks. Participants learn to configure employee profiles, security groups, and organizational hierarchies, as well as manage scheduling, labor metrics, payroll readiness, and holiday calendars. The course also addresses rule automation, real-time processing, balances, accruals, and timesheet configuration. Alerts, reports, and workflow processes are included to support effective review and approval. By the end, learners will be equipped to implement and maintain WFM Time and Attendance for complex enterprise environments, ensuring compliance and optimizing productivity. 24 Hours Customers,Employees,Partners

Self-directed Learning (SDL)

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Course Name Course Description Course Duration Course Audience

eLearning

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Course Name Course Description Course Duration Course Audience
WFM: Using new features and enhancements in Self-Scheduling Learn about the usage and configuration of new enhancements and features in Self-Scheduling available in the 2026.04 release. 0.13 Hours Customers,Employees,Partners
WFM: Using new features and enhancements in Open Shift Manager Learn about the usage and configuration of new enhancements and features in Open Shift Manager available in the 2026.04 release. 0.40 Hours Customers,Employees,Partners
WFM: Using Workspaces Learn about the usage and configuration of Workspaces in the 2026.04 release. 0.17 Hours Customers,Employees,Partners
WFM: Using new features and enhancements in MR / OTS Learn about the usage and configuration of new enhancements and features in MR / OTS available in the 2026.04 release." 0.33 Hours Customers,Employees,Partners
WFM: Using new feature and enhancements in Platform Learn about the usage and configuration of new enhancements and features in Platform available in the 2026.04 release. 0.23 Hours Customers,Employees,Partners
WFM: Using new feature and enhancements in Reporting & Analytics Learn about the usage and configuration of new enhancements and features in Reporting & Analytics available in the 2026.04 release. 0.23 Hours Customers,Employees,Partners
WFM: Using new features and enhancements in Data Collection (Time Clocks) Learn about the usage and configuration of new enhancements and features in Data Collection (Time Clocks) available in the 2026.04 release. 0.22 Hours Customers,Employees,Partners
WFM: Using Vacation Planning Learn about the usage and configuration of Vacation Planning available in the 2026.04 release. 0.28 Hours Customers,Employees,Partners
WFM: Using new feature and enhancements in Time & Attendance Learn about the latest new enhancements and features in Time & Attendance for the 2026.04 release. 0.83 Hours Customers,Employees,Partners
WFM: Using new features and enhancements in Scheduling & Assignments Learn about the latest new enhancements and features in Scheduling & Assignments for the 2026.04 release. 0.52 Hours Customers,Employees,Partners
WFM: Using Advanced Forecasting Learn about the latest new enhancements and features in Advanced Forecasting for the 2026.04 release. 0.47 Hours Employees,Partners
WFM: Using new features and enhancements in Central Staffing Learn about the usage and configuration of new enhancements and features in Central Staffing available in the 2026.04 release. 0.47 Hours Employees,Partners
WFM: Using new features and enhancements in Manage Schedule Learn about the usage and configuration of new enhancements and features in Manage Schedule available in the 2026.04 release. 0.75 Hours Employees,Partners
WFM: Introducing new features and enhancements in Time & Attendance Learn about the latest new enhancements and features in Time & Attendance for the 2026.04 release. 0.25 Hours Employees,Partners
WFM: Introducing new features and enhancements in Scheduling & Assignments Learn about the latest new enhancements and features in Scheduling & Assignments for the 2026.04 release. 0.33 Hours Employees,Partners
WFM: Introducing new feature and enhancements in Reporting & Analytics Learn about the latest new enhancements and features in Reporting & Analytics for the 2026.04 release. 0.12 Hours Employees,Partners
WFM: Introducing new feature and enhancements in Platform Learn about the latest new enhancements and features in Platform for the 2026.04 release. 0.08 Hours Employees,Partners
WFM: Introducing new features and enhancements in Manage Schedule Learn about the latest new enhancements and features in Manage Schedule for the 2026.04 release. 0.25 Hours Employees,Partners
WFM: Introducing new features and enhancements in Data Collection (Time Clocks) Learn about the latest new enhancements and features in Data Collection (Time Clocks) for the 2026.04 release. 0.18 Hours Employees,Partners
WFM: Introducing new features and enhancements in Advanced Forecasting Learn about the latest new enhancements and features in Advanced Forecasting for the 2026.04 release. 0.10 Hours Employees,Partners
WFM: Using the new enhancements in Scheduling & Assignments Learn about all the new enhancements for Scheduling and Assignments available in the 2025.10 release, including updates to shift configuration, schedule coverage, Central Staffing, and Associated Jobs. 1.53 Hours Employees,Partners,Customers
WFM: Using the new enhancements in Time & Attendance Learn about all the new enhancements for Time & Attendance available in the 2025.10 release, including updates in the weekly timesheet, pay rules, and the Review Clocks feature. 0.55 Hours Employees,Partners,Customers
WFM: Using the new enhancements in Time-Off Planner Learn about all the new enhancements for Time-Off Planner available in the 2025.10 release, including updates to employee request and manager approval experience. 0.18 Hours Employees,Partners,Customers
WFM: Using the new enhancements in Self Service Portal Learn about all the new Self Service Portal timesheet and employee availability experience available in the 2025.10 release. 0.18 Hours Employees,Partners,Customers
WFM: Using Leave of Absence (LOA) Learn about all the new Leave of Absence experience available in the 2025.10 release. 0.18 Hours Employees,Partners,Customers
WFM: Using the new enhancements in Data Collection (Time Clocks) This session provides a walkthrough on how to configure and use the latest Data Collection enhancements available in the 2025.10 release, including the ability to view balances and request time off via hardware time clocks and meal confirmation via TimeTrack. 0.25 Hours Employees,Partners,Customers
WFM: Using the new enhancements in Reporting & Analytics Learn about all the new enhancements for Reporting & Analytics available in the 2025.10 release, including new scheduling reports and Shift Billboard Dashboard updates. 0.48 Hours Employees,Partners,Customers
WFM Using Workspaces Learn about all the new enhancements for Workspaces available in the 2025.10 release, including the configuration and usage of workspace widgets. 0.20 Hours Employees,Partners,Customers
WFM: Using new features and enhancementes in Platform Learn about all the new enhancements for Platform available in the 2025.10 release. Key updates include changes to the Data Migration Tool, integration capabilities, Archiving Manager, and more. 0.48 Hours Employees,Partners,Customers
WFM: Using Advanced Forecasting Learn about the new Advanced Forecasting (in Limited Availability) available in the 2025.10 release. With improved user experience and advanced forecast models. 0.22 Hours Employees,Partners
WFM: Using the new enhancements in MR / OTS Learn about all the new enhancements for MR / OTS available in the 2025.10 release. Key updates include team-specific publish durations, rotation publish conflict handling, and performance optimization. 0.32 Hours Employees,Partners,Customers
WFM: Using the new enhancements in Self-Scheduling Learn about all the new enhancements for Self-Scheduling available in the 2025.10 release. Key updates include multi-team schedule process configuration and self-scheduling group rule imports. 0.18 Hours Employees,Partners,Customers
WFM: Using the new enhancements in Open Shift Manager Learn about all the new enhancements for the Open Shift Manager available in the 2025.10 release. Key updates include the ability to post and broadcast shifts, approval and management of partial shift bids. 0.18 Hours Employees,Partners,Customers
WFM: Using Schedule Management Learn about the new Schedule Management experience (in Limited Availability) available in the 2025.10 release. This is a new experience to view and manage schedules, including the ability to edit shifts, mark employees as absent, swap shifts, and more. 1.13 Hours Employees,Partners
WFM: Introducing New Enhancements in Data Collection (Time Clocks) This session will introduce the new enhancements in Data Collection available in the 2025.10 release. This includes the ability to view balances and request time off via hardware time clocks and meal confirmation via TimeTrack. 0.25 Hours Employees,Partners,Customers
WFM: Introducing Leave of Absence (LOA) This session will introduce the Leave of Absence capabilities available in the 2025.10 release. 0.15 Hours Employees,Partners,Customers
WFM: Introducing Advanced Forecasting This session will introduce the Advanced Forecasting (in Limited Availability), available in the 2025.10 release. 0.17 Hours Employees,Partners
WFM: Introducing the New Enhancements in Scheduling & Assignments This session will introduce the new enhancements in Scheduling & Assignments available in the 2025.10 release, including updates to shift configuration, schedule coverage, Central Staffing, and Associated Jobs. 0.40 Hours Employees,Partners,Customers
WFM: Introducing Schedule Management This session will introduce the new Schedule Management experience (in Limited Availability), available in the 2025.10 release. This is a new experience to view and manage schedules, including the ability to edit shifts, mark employees as absent, swap shifts, and more. 0.37 Hours Employees,Partners
WFM: Introducing the New Enhancements in Time & Attendance This session will introduce the new enhancements in Time & Attendance available in the 2025.10 release, including updates in the weekly timesheet, pay rules, and the Review Clocks feature. 0.30 Hours Employees,Partners,Customers
WFM: Introducing the New Enhancements in Self Service Portal This session will introduce the new Self Service Portal timesheet and employee availability enhancements available in the 2025.10 release. 0.08 Hours Employees,Partners,Customers
WFM: Introducing the New Enhancements in Reporting & Analytics This session will introduce the new enhancements in Reporting & Analytics available in the 2025.10 release, including new scheduling reports and Shift Billboard Dashboard updates. 0.18 Hours Employees,Partners,Customers
WFM: Introducing the New Enhancements in Platform This session will introduce the new enhancements in Platform available in the 2025.10 release. Key updates include changes to the Data Migration Tool, integration capabilities, Archiving Manager, and more. 0.12 Hours Employees,Partners,Customers
WFM: Using New Features and Enhancements in Scheduling Learn about the new features and enhancements in Scheduling area of the product. Feature Release 2025.04. 1.32 Hours Customers,Employees,Partners
WFM: Using New Features and Enhancements in Data Collection Learn about the new features and enhancements in Data Collection area of the product. Feature Release 2025.04. 0.25 Hours Customers,Employees,Partners
WFM: Using Clock Update Management Learn about Clock Update Management. Feature Release 2025.04. 0.20 Hours Customers,Employees,Partners

Training Guide

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Exam Guide

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